My appointment was at 10:15 and I was called to get my car 4 hrs later. Why so long for door guards? Why have an appointment if its going ro take all day?
7/13/2024
Kelli M. VERIFIED CUSTOMER
Very helpful and very nice! Will definitely come back again.
7/13/2024
Gary S. VERIFIED CUSTOMER
Trevor did an excellent job in helping me with my service
7/13/2024
Hervey J. VERIFIED CUSTOMER
I'm always very pleased with the service I get when I come to you guys
7/13/2024
John H. VERIFIED CUSTOMER
Good Service at Toyota South has been the norm during the decades I have been a customer.
7/12/2024
Gates F. VERIFIED CUSTOMER
Ms Lillie is awesome!!!
7/12/2024
Ray M. VERIFIED CUSTOMER
Hey I am going to use that trade in request next time I saw a couple of trucks I might trade for next time. Hey to use my Toyota retired discount do I have to ask for it when I put the vechile in for service with the Tech that checks me in?
7/12/2024
John B. VERIFIED CUSTOMER
I am unaware of the first care service appointment. I got the tires rotated but I thought there was an appointment where the vehicle got a detail for the first time.
7/12/2024
Kimberly W. VERIFIED CUSTOMER
Appreciate you all fitting me in for service so my highlander is ready to go on vacation!
7/12/2024
Mason H. VERIFIED CUSTOMER
Was in early and out quick,Lillie was courteous
7/11/2024
Nancy L. VERIFIED CUSTOMER
Very pleased with the service.
7/11/2024
Gary R. VERIFIED CUSTOMER
I got a phone alert the car was ready. Told at the window someone would come for me. 45 minutes later I returned to the window and they pulled the papers from a file drawer.
7/11/2024
Victoria B. VERIFIED CUSTOMER
Matt, did a great job keeping me updated on the status of my vehicle repairs. He answered all my questions. The shuttle driver Ricky was friendly. He did a great job dropping me off and picking me up.
7/11/2024
John T. VERIFIED CUSTOMER
Awesome people
7/11/2024
Jeffrey-Tmmk W. VERIFIED CUSTOMER
Car was returned with every tire valve loose and barely hanging on, and passenger front tire is completely flat and working on getting that resolved today still.
7/10/2024
Jason B. VERIFIED CUSTOMER
Upon meeting Charlotte, I wasn’t impressed with her subpar demeanor. When I originally made my appointment I was told that I had one more complimentary oil service remaining. However, according to Charlotte, I did not which was perfectly fine. When it comes to customer service skills and communication Charlotte is lacking in those areas. Maybe someone should reiterate to her that she needs to talk to customers with respect because after all if not for the customer she wouldn’t have a job doing what she does. Thank you.
7/10/2024
Lydia A. VERIFIED CUSTOMER
Appreciated how efficient the service department was
7/10/2024
Mindy V. VERIFIED CUSTOMER
Everyone was very helpful when I had my car serviced.
7/10/2024
Leslie W. VERIFIED CUSTOMER
Excellent customer service.
7/9/2024
Ronald Or. VERIFIED CUSTOMER
I asked for the tires to be rotated, and I know the tires were not rotated. The reason that I know is because they forgot to mention a tire that is losing air. I checked back and it was in the same place. The car is pulling to the right. It’s thought that you take a car to the dealer, pay more than the average car garage to get an honest service, and it is not happening.