Toyota South Auto Repair Service

Very Professional, and very nice

Thanks

She was very courteous and thorough.

Thanks for taking good care of my vehicle.

Always a pleasant experience.

Yes

Very professional and pleasant to talk to and she made sure I knew exactly what type of service was done.

Excellent care and service.

I was treated with respect and kindness. They even washed my car! The waiting area is clean and everyone was helpful and friendly.

This is the first time I’ve had a bad experience with Service at Toyota South. Always before it’s been wonderful. I brought my car in at 10 for a 1015 appointment. Dalton Kelly checked me in. He did not give me an approximate time that’s service would take to put on for new tires to check my emergency tire, and to put on windshield wipers. Add 1 o’clock I have not heard anything. I went out to the service desk and said to Dalton I came in at 10. It’s now after one and I don’t know anything about what’s going on. He went to check and came back and told me that there had been a problem; they had to update some software in order to balance my tires. I could make an appointment and come back another day or they could. I could wait and they could get it done then. I prefer to get it done then. Dalton did give me a ride, he arranged a ride for me to get to Berea to meet a friend who was supposed to have lunch with. When I came back, asked Dalton if he wanted to walk me in to take care of my bill, because I was used to service people walking me to the desk, explaining what had happened what had happened etc. etc. dot said it’s in there at the desk . I was very satisfied with Dalton’s help. Again, I want to reiterate this has never happened to me before, as I have always had excellent service. In fact, it was one of the main reasons I bought my Toyota from Toyota South, several friends highly recommended Toyota south, because of their great service . Thank you for your attention to this matter.

Very professional and knowledgeable

Very satisfied.

I was very surprised to see that you washed my car. Thank you!

I have always been satisfied with the quality of work from Toyota South

Friendly staff and professional. In and out quickly b

Dalton was exceptional in providing information about my vehicle and, more importantly, listened to my concerns. The service was handled well within the specified time and the vehicle actually is performing better.

Always appreciate your honest service, it means a lot to us. Thank you so much!

I didn’t particularly like the price. Expensive

Amazing service

Took too long. Tires late arriving. My appointment was 9:15. Didn’t get to leave until after 4 because tire pressure light was not reset. On the plus side it was corrected, but I spent virtually the whole day in the shop. Service staff were very accommodating, polite, helpful, and I appreciated the shuttle taking me for lunch.