Trevor and Nate from finance helped to correct an oversight of the tire warranty we purchased when we bought the Highlander. Both gentleman provided great service. I do think there should be a stop/note on the computers in the service area to alert employees that there are extended warranties purchased on vehicles, especially easy to identify vehicles purchased at same dealership.
1/20/2024
Rita A. VERIFIED CUSTOMER
I appreciated the updates with my service. She was pleasant & informative about the next steps needed with my truck.
1/19/2024
Michael D. VERIFIED CUSTOMER
Professional and friendly service!
1/19/2024
Robin T. VERIFIED CUSTOMER
All good!
1/19/2024
Ellen W. VERIFIED CUSTOMER
Thank you Matt for going the extra mile to help find the reason my tire light keeps coming on.
1/19/2024
Shannon D. VERIFIED CUSTOMER
Staff were helpful and very courteous. I also liked that I received updates about the service through text and a service provider was available to answer any questions.
1/19/2024
Carl A. VERIFIED CUSTOMER
Great cocoa in waiting area! ????
1/19/2024
Tim M. VERIFIED CUSTOMER
Excellent service AAA++++
1/18/2024
Karen W. VERIFIED CUSTOMER
I had my car in last because 2 of the 4 tire sensors had gone bad. I spent almost $500!! This week another sensor is beginning to go,so I go back and Matt tells that it's not really necessary to replace them. So why didn't he tell me that last week and save me $500!!!!
I have done business with Gates Toyota for almost 30 years never have I been so disappointed
1/18/2024
Lloyd H. VERIFIED CUSTOMER
The sales service guy Matt was great! Service was completed in a timely matter and as always quality was great! The thing that I was a little disappointed was, every other time I brought one of my vehicles that purchased from you guys. They either washed it and sometimes top off the gas! This time. One of that was done, I know it’s a small item but it really makes the customer feel comfortable about bringing their cars here to be serviced. Knowing they are going to be taken care of! But overall, Thanks!
1/17/2024
Terry F. VERIFIED CUSTOMER
A great job as usual
1/17/2024
Frankie H. VERIFIED CUSTOMER
Thanks to Dalton and the service team for providing excellent and expedient services!
1/17/2024
Debra H. VERIFIED CUSTOMER
Excellent service and quick despite the weather.
1/17/2024
Jennifer G. VERIFIED CUSTOMER
Matt is wonderful, as is the whole team at Toyota South! I always feel taken care of. A big THANKS to everyone!
1/17/2024
Anita C. VERIFIED CUSTOMER
I love Toyota South they treat you like family and try to what is best for you. They work with your schedule and don’t worry about what is best for them.
1/16/2024
Jeffery F. VERIFIED CUSTOMER
Trever was completely the professional
1/16/2024
Greg B. VERIFIED CUSTOMER
Great job
1/13/2024
Shaunna P. VERIFIED CUSTOMER
Very quick & friendly service! Thank you
1/13/2024
William B. VERIFIED CUSTOMER
Very professional.
1/13/2024
Barry N. VERIFIED CUSTOMER
Lillie was excellent to setup my Tacoma for service. She was very knowledgeable and helpful to get the service I needed. I will definitely want to see her for my future business.
Thanks,
Barry N