I really appreciate Dalton. He managed the repairs professionally and he was great to work with. I will definitely come back as needed.
9/20/2023
Dewey O. VERIFIED CUSTOMER
Dalton does a great job and is extremely helpful
9/20/2023
Carole B. VERIFIED CUSTOMER
Very friendly and I think honest service center
9/17/2023
Charles D. VERIFIED CUSTOMER
We were charged for a tire rotation that didn’t get done but we will come back and get that done
9/17/2023
Matthew T. VERIFIED CUSTOMER
Thank you for the efficient work.
9/16/2023
Holly S. VERIFIED CUSTOMER
Availability to schedule appointment, Communication with Lillie, Donia transportation to and from my work day of service. Great experience and quicker service than I expected!
9/16/2023
Debra C. VERIFIED CUSTOMER
Thanks for the great service
9/16/2023
John S. VERIFIED CUSTOMER
I can buy a car anywhere. The reputation of and my experience with your service dept is why I buy from Toyota South.
9/16/2023
Brad M. VERIFIED CUSTOMER
Great Service Team at Toyota South!
Thanks
Brad
9/16/2023
Michelle P. VERIFIED CUSTOMER
Always pleased with Toyota South in Richmond!
9/16/2023
Floyd B. VERIFIED CUSTOMER
Great and timely service I’m really pleased.
9/15/2023
David S. VERIFIED CUSTOMER
This is my first experience with Toyota South. I was very pleased with all aspects of the service process. (And it will be even better once the road between Danville and Richmond is improved.) I look forward to working with you in the future. I will certainly recommend you to others.
9/15/2023
John R. VERIFIED CUSTOMER
You all did not have my oil filter and could not do the oil change. I understand that happens sometimes. The issue to me was the way it was handled. The service advisor did not attempt to offer any solutions. He just apologized. I wish he would have been proactive and not so passive. If it were me, I would have told the customer I will find out right now when we will have one. I would have made sure one was ordered. As a customer, we come to you to solve a problem. He pretty much just apologized and let walk out with no hope of a solution.
9/15/2023
Clementine-Tmmk W. VERIFIED CUSTOMER
Toyota South is the best!!
9/15/2023
Marty D. VERIFIED CUSTOMER
She was very pleasant,thorough and accommodating!
9/14/2023
Laranda H. VERIFIED CUSTOMER
I will be doing my service with you from now on were very friendly service was quick and Travis had a good attitude, and was very friendly to
9/14/2023
Joy C. VERIFIED CUSTOMER
Pleased with my service
9/14/2023
Roger H. VERIFIED CUSTOMER
Thank you
9/14/2023
Taylor M. VERIFIED CUSTOMER
Appreciate the kindness as well as quick service from the techs in the back. Ya’ll got a customer for life. Appreciate all of ya
9/14/2023
Katie D. VERIFIED CUSTOMER
There were dirty handprints left on the inside of the door and the windshield washer fluid was not filled up.