The Service Dept is always great when I come down to have my car serviced!
2/9/2024
Gabrielle H. VERIFIED CUSTOMER
Waited an hr and a 1/2 to have an answer to why warning lights were on only to be told it was an O2 sensor that they did not have in stock!!! And for this I was charged $85 !!!! REALLY???
2/9/2024
Cathleen C. VERIFIED CUSTOMER
I was told it would take 2 hours, so I waited. After the 2-hour mark (I'm not totally sure about the times involved here) I saw what looked like my car being driven into the lane right next to the service desk. It sat there for quite a long time, before I was contacted to pick up my car. Turns out, that WAS my car. I am upset that I had to wait so long.
2/9/2024
Eugene C. VERIFIED CUSTOMER
Efficient
2/8/2024
Nancy B. VERIFIED CUSTOMER
As always kind, thoughtful and efficient.
2/8/2024
Cormell F. VERIFIED CUSTOMER
Steve kept us informed. That detail was an unexpected BENEFIT!
2/8/2024
Donald L. VERIFIED CUSTOMER
Nice job, Javier! I also enjoy the status texts with a link to the car report. The pictures and videos are really great!
2/8/2024
Betty A. VERIFIED CUSTOMER
Great service!
2/8/2024
James T. VERIFIED CUSTOMER
Really appreciated Spencer and the service team taking care of my Tundra.
2/7/2024
Yolanda O. VERIFIED CUSTOMER
All my dealings with John Roberts Toyota have been Pleasant and highly satisfactory
2/7/2024
Raymond B. VERIFIED CUSTOMER
I truly enjoyed the whole experience. Everyone was helpful and friendly.
2/6/2024
Patricia S. VERIFIED CUSTOMER
????
2/6/2024
Travis H. VERIFIED CUSTOMER
I appreciate the open communication and honesty.
2/3/2024
Doug T. VERIFIED CUSTOMER
Price was too high, and with 62,000 miles on car should not have needed that soon
2/3/2024
Syrenna P. VERIFIED CUSTOMER
I had good service while getting my vehicle serviced
2/3/2024
Jeffrey D. VERIFIED CUSTOMER
Oily hand prints in the front of car.
2/3/2024
Michael T. VERIFIED CUSTOMER
Rapidly serviced my vehicle and I liked the two videos taken under the hood and underneath the car.