Had light out and no one ask if we needed it fixed. Came back next day for a tire issue after getting 4 new tires and. Sensor came on to have it checked. Tech said he wrote it down but we where never adked
1/13/2024
Carl E. VERIFIED CUSTOMER
We were well pleased with our service advisor, Spencer Roberts. He was helpful, friendly, considerate, and professional. We enjoyed doing business with him.
1/13/2024
Cameron B. VERIFIED CUSTOMER
He did a wonderful job! The car runs beautifully & I am very happy as love my car!
1/13/2024
Amy R. VERIFIED CUSTOMER
Spencer was courteous and professional.
1/13/2024
Janice B. VERIFIED CUSTOMER
Michael Koontz was very respectful knowledgeable and kind. Really appreciated the professional service that I received. Thanks.
1/13/2024
Danny B. VERIFIED CUSTOMER
Very satisfied. Thanks.
1/13/2024
Carolyn H. VERIFIED CUSTOMER
Great service.
1/13/2024
Keith R. VERIFIED CUSTOMER
Service personnel were very pleasant to work with and demonstrated experience got me in and out quickly for my warranty work. Very pleased with the entire experience.
1/13/2024
Carl E. VERIFIED CUSTOMER
Spencer was friendly, professional, and very helpful. It was a pleasure doing business with him!
1/12/2024
Charles G. VERIFIED CUSTOMER
Spencer took good care of me
1/10/2024
Phyllis G. VERIFIED CUSTOMER
Thank you
1/10/2024
Scott I. VERIFIED CUSTOMER
Service was a bit slower than stated but acceptable. Staff was courteous. No issues with the service. The major concern is forging my signature on documents. That is illegal and unacceptable.
1/10/2024
James M. VERIFIED CUSTOMER
Excellent service, friendly, prompt. In and out and on my way in shortest possible amount of time. This is a dealership I trust, and Spencer's customer service is outstanding.
1/9/2024
Roger B. VERIFIED CUSTOMER
Awesome service experience!
1/9/2024
Breezy P. VERIFIED CUSTOMER
Did not like the fact that I received coupons in my email for the services I had just received and paid for that expire in less than a month just as I had finished paying for the services. This is poor business practices especially for returning customers looking to purchase another Toyota.
1/9/2024
Lois P. VERIFIED CUSTOMER
Everyone there was real real nice and tried to help me with everything good timing for their work and I was very pleased and Michael Coates was very very nice and explained everything to
1/9/2024
Brandi A. VERIFIED CUSTOMER
I told the service tech on the phone I didn’t want the transmission flush and coolant changed with my next oil service and after my service I see my bill and they did it anyways… so I had to pay $700 for service I didn’t want!
1/9/2024
Cindy H. VERIFIED CUSTOMER
Thanks very much. Steve, Spencer, and the mechanics were very helpful. Always a pleasure to visit JRT.
1/7/2024
Brenda W. VERIFIED CUSTOMER
The guys were all nice and friendly.
1/6/2024
Steven C. VERIFIED CUSTOMER
A job well done. Mike, Steve, and the crew in the Service Department are always professional and knowledgeable.