Steve has always been great to work with and Im very happy with John Roberts Toyota Dealorship.
The concern is the GPS on my new truck is not working properly.
Steve worked diligently to fix the GPS. He Found that there is no solution to fix the GPS.
This is totally unacceptable I have spent $60,000 on this new truck and I expect all the options to work properly . If this can not be repaired I Expect Toyota to refund all my money or replace this truck with a truck that will work properly.
Respectfully
Tim Mansfield Phone # ****-****-xxxx
E-mail
11/24/2023
William R. VERIFIED CUSTOMER
Professional, friendly, knowledgeable on all information and courteous.
11/24/2023
Albert C. VERIFIED CUSTOMER
Javier was professional , friendly and responsive. Great combination for a customer facing employee
11/24/2023
Daniel H. VERIFIED CUSTOMER
Good job and not a long wait time!
11/24/2023
Winnie J. VERIFIED CUSTOMER
Every thing was great
11/23/2023
Shawn W. VERIFIED CUSTOMER
I like the new link format with video and option to pay online.
11/22/2023
Patricia W. VERIFIED CUSTOMER
Excellent service!
11/22/2023
George K. VERIFIED CUSTOMER
Mr. Taylor was courteous and professional. I have had and continue to have good service experiences at John Roberts Toyota!
11/22/2023
Kenneth B. VERIFIED CUSTOMER
Good complete service.
11/21/2023
Sandra L. VERIFIED CUSTOMER
The only thing I was disappointed in was the wait time. My appointment was at 8:00. I had to be at work at 9:00. I got checked out at 9:50 am. Thank goodness the girl could cover for me.
11/21/2023
William H. VERIFIED CUSTOMER
Great service
11/19/2023
Tammy K. VERIFIED CUSTOMER
He was very nice and very professional
11/19/2023
Chastity O. VERIFIED CUSTOMER
Very nice and helpful there.
11/19/2023
Suzy H. VERIFIED CUSTOMER
Repairs completed on a hard to reach area in a timely manner. Friendly and courteous.
11/19/2023
Berry B. VERIFIED CUSTOMER
GREAT SERVICE
11/19/2023
Sara G. VERIFIED CUSTOMER
Mike did a great job and was very helpful!
11/18/2023
Magda E. VERIFIED CUSTOMER
Service happened smoothly and quickly. Vehicle is working nicely.