I came in for my appointment on time. After 25 minutes of waiting I was then informed you were 2 mechanics short and then my appointment was cancelled unless I wanted to wait another hour and a half to start my service. I should have been informed of this when I arrived.
10/24/2023
Christopher M. VERIFIED CUSTOMER
Thank you to the team at John Roberts Toyota. Mike you are always so kind, helpful, and hilarious! Thank you and your team for everything y’all do!
10/24/2023
Lacy C. VERIFIED CUSTOMER
Clear communication, on time, friendly.
10/24/2023
Paul F. VERIFIED CUSTOMER
The service people were great they tryed there best to fix the problems with the truck but Toyota TEC folks don't seem to like to fix the problems with the truck I am not happy with TOYOTA Steve ,Travis,and The mechanic did their absolute best well pleased with their services
10/24/2023
Elizabeth B. VERIFIED CUSTOMER
Javier was so courteous and helpful
10/24/2023
Jason S. VERIFIED CUSTOMER
I have had nothing but a tremendous experience with John Roberts Toyota since the start. And I hope it continues that way.
10/22/2023
Eric R. VERIFIED CUSTOMER
First time coming to this dealership and I am very satisfied. Had an alignment done and synced my TPMS sensors to my new wheels and tires.
10/22/2023
John M. VERIFIED CUSTOMER
Very nice staff. I like the fact that I didn’t have to wait very long. Also I am wondering if Toyota will ever find a service center in Tullahoma Tn. Thanks.
10/22/2023
Bettye B. VERIFIED CUSTOMER
Always a great service.
10/20/2023
James C. VERIFIED CUSTOMER
Steve was great
10/20/2023
June B. VERIFIED CUSTOMER
He kept me posted on what needed to be repaired and when the car was ready for pickup.
10/20/2023
Robert P. VERIFIED CUSTOMER
The wife and l love our Toyota Camry,and are pleased with the free service yesterday a job well done Devin Taylor..Thank you
10/19/2023
Richard R. VERIFIED CUSTOMER
Always receive excellence service.
10/19/2023
Mark R. VERIFIED CUSTOMER
Great service.
10/19/2023
Violet B. VERIFIED CUSTOMER
Don’t remember the name of my service provider but he was awesome got back on the road in no time????
10/18/2023
Edward H. VERIFIED CUSTOMER
Awesome always a good experience very professional people to do business with always happy thank you
10/17/2023
Laura H. VERIFIED CUSTOMER
Everything went smoothly and Michael is very courteous.
10/17/2023
Joy R. VERIFIED CUSTOMER
I was very satisfied with Devin’s kindness and professionalism. A job well done!