I appreciate the honesty on cost.
I do not mind paying for quality work. I super appreciate the fact that the car was test driven.
The drive from Murfressboro us no problem.
10/15/2023
Gordon J. VERIFIED CUSTOMER
Actually it was Travis that helped me. He was very helpful on short notice and on a busy Saturday am for him.
Steve Cline was not there but has been very helpful in the past.
As usual quite pleased with service we get there.
10/15/2023
Steven H. VERIFIED CUSTOMER
Service meet my expectations in a timely manner.
10/14/2023
David B. VERIFIED CUSTOMER
Mike went above and beyond to make my service experience exceptional. We were on a roadtrip and had an issue with my Tundra and Mike and all the staff made our trip interruption a very pleasant experience. If I lived in the Manchester area I would recommend John Roberts for all my vehicle purchases and service.
10/14/2023
Keith B. VERIFIED CUSTOMER
One always receives quality and professional service at John Roberts Toyota,
10/14/2023
Mark A. VERIFIED CUSTOMER
I got 4 new tires and the tire pressure light stays on
10/14/2023
Bryan S. VERIFIED CUSTOMER
staff is great
10/12/2023
Glenda T. VERIFIED CUSTOMER
Very satisfied.
10/12/2023
Linda P. VERIFIED CUSTOMER
I was very happy with the service I received with my car and I would recommend them to anyone that owns a Toyota I will take my car back for maintenance when it is due You could not asked for nicer people that works there.
10/10/2023
Dorothy J. VERIFIED CUSTOMER
Thank you
10/7/2023
Ken T. VERIFIED CUSTOMER
Michael was great! He helped me with everything I needed. That’s why I keep coming back
10/7/2023
William B. VERIFIED CUSTOMER
Well done
10/7/2023
Eileen L. VERIFIED CUSTOMER
Great service today.
Thank you
10/6/2023
Johnny M. VERIFIED CUSTOMER
Everything was done in a timely manner
10/6/2023
Spencer M. VERIFIED CUSTOMER
Steve was great to work with. Even made a follow up call after I left to ensure the vehicle was running well.
10/6/2023
Brenda D. VERIFIED CUSTOMER
The staff was friendly and helpful
10/6/2023
Joe D. VERIFIED CUSTOMER
For many years Steve has served our car. Your service department are the only people that have touched our car since we bought it 2013 at your company. Steve has been very helpful and has a great manner. I have enjoyed talking to Steve over the years!
10/5/2023
Michael C. VERIFIED CUSTOMER
It seems that all warranties that I bought from you guys are worthless. It seemed they didn’t want to help. Crack in the window, we can’t help window guys is not here, tire problem? Sorry it won’t get covered. Dents? We don’t do that here! Dirty seats? Sorry I don’t know what you are talking about you would have to make an appointment! They took my car to the detail department for 5 min and my seats are just worst than before. Why did I get all those warranties that YOUR SALESMAN SOLD ME, if at the end your service department prefers not deal with it? Mike spent more time talking to a girl than trying to answer questions I had. He seemed annoyed by the questions. Top of that drove 45 min to get to you guys expecting great service.
10/5/2023
Jim D. VERIFIED CUSTOMER
Efficient and Curteous.
10/5/2023
Sandra S. VERIFIED CUSTOMER
I could not be more pleased with the service I received...Steve and staff always do a great job..Shout out to Spencer for his help, as well.
I am a satisfied customer!!!