It was very fast and appreciate my service advisor!
11/24/2023
Michael S. VERIFIED CUSTOMER
Still need to sort out the vehicle headlights not illuminating the road properly. Headlights work but right and left not the same. Right beam stronger but too close to car. Left beam not as strong but road is illuminated further ahead of car. Ana was very nice to deal with. Thanks.
11/24/2023
Leik L. VERIFIED CUSTOMER
Shuttle to pick up was late an hour
11/24/2023
Tony D. VERIFIED CUSTOMER
Done as promised.
11/24/2023
Jeffery C. VERIFIED CUSTOMER
Francisco was great. Thank u
11/24/2023
Dennis S. VERIFIED CUSTOMER
Frank is the best.
11/23/2023
Monica R. VERIFIED CUSTOMER
Super atenta. Me Encanto. Gracias
11/22/2023
Sherron N. VERIFIED CUSTOMER
You did a great job. What kind of car wash did you use.
11/22/2023
Shama S. VERIFIED CUSTOMER
Great communication!
11/22/2023
Michael G. VERIFIED CUSTOMER
Your team are crooks. Fast talk people for services. Totally disappointed.
11/22/2023
Michael C. VERIFIED CUSTOMER
Raymond is great! Always friendly and courteous and offers honest advice about how I can keep my 4Runner in tip top shape. He's why I keep coming back.
11/21/2023
Sally F. VERIFIED CUSTOMER
Ok
11/21/2023
Billy V. VERIFIED CUSTOMER
Great service and done quickly.
11/21/2023
Roger S. VERIFIED CUSTOMER
She is your best!
11/21/2023
Herbert S. VERIFIED CUSTOMER
Great job
11/21/2023
Robert A. VERIFIED CUSTOMER
Everything was good .!!
11/21/2023
Ester M. VERIFIED CUSTOMER
We have dealt with Ana for years now, and have been very satisfied with her professionalism. We wouldn't go elsewhere for the maintenance on our 2 Toyotas. Thank you
11/21/2023
Lea M. VERIFIED CUSTOMER
No one gives straight answers about anything. I would love to know how much a regular oil change is for my highlander and no one seems to know the answers. The cashiers were unhelpful and unfriendly and wanted me to go talk to my service rep about a coupon i had instead of it being them. Like what, I’m sorry isn’t this your job? I have a young child w me, i am not about to go hunt down my service rep. The whole experience was terrible. Everyone seems to make up pricing and discounts as they seem fit. I also can’t believe it would be $470 for a 30,000 mile service, which i declined. I’ve only ever taken my Highlander to this dealership over the years and I will be definitely be finding a new trustworthy mechanic where the pricing isn’t changing each time I come. And when I pick up my vehicle, all the settings have changed in my car including my seat - … and no car wash after all that?
Do better !
11/20/2023
Javier C. VERIFIED CUSTOMER
No one spoke to me about what my car needed to address the brake fluid that was in the red according to the paperwork. Recently bought the car there two months ago, and now the brake fluid is in the red. Seems that it should’ve been looked at before I bought it and you guys should’ve fixed for me when I went there yesterday. I would like to get this addressed. But no one talked to me about it. Just gave me the paperwork.
11/20/2023
Angel M. VERIFIED CUSTOMER
Usually after service is done they wash the car but this time they didn't. I get it it was busy and they are trying to save time. However, my windows had soap from getting splashed from another car being washed. I was handed my car with soapy windows and a dirty body. I can forgive my rim paint being ruined during service, because I was told the dealership would fix it, but at least hand off my car with clean windows so I can see when driving home.i was disappointed with this service.