always have been very satisfied with John Nguyen - very friendly and professional.
11/19/2023
Steve W. VERIFIED CUSTOMER
This was an expensive repair. However, Ray was very patient with hesitation and he answered all my questions. I Huge bonus…Ray mentioned that the tech that was working on my vehicle noticed something rattling inside one of the tires and recommended getting the tire shop to look into it. Turns out the air pressure sensor was rattling around inside of the wheel shredding the tire. The tire is now getting replaced and I’m very grateful that this was discovered before it became a bigger problem.
Thank you South Coast Toyota and thank you Ray!
11/18/2023
Hilda B. VERIFIED CUSTOMER
Best South Coast Toyota service representative.
11/18/2023
Robert C. VERIFIED CUSTOMER
I’ve never had a bad interaction with any of your employees. This is a great place to do business. Everyone is courteous and professional. I will definitely purchase another vehicle here. Thank you
11/18/2023
Joe W. VERIFIED CUSTOMER
Great service!
11/17/2023
Suparph G. VERIFIED CUSTOMER
Yes she explained and told me about what is happened in the car and helping out good .
11/17/2023
Mike A. VERIFIED CUSTOMER
See you on the next visit
11/17/2023
Jason J. VERIFIED CUSTOMER
very quick and clear with everything
11/17/2023
Francisco G. VERIFIED CUSTOMER
I’d definitely approach to SCT next time I bought a car.
11/17/2023
Christopher T. VERIFIED CUSTOMER
Thanks to John for helping me with my Tacoma . Much appreciated the service !
11/17/2023
Dion F. VERIFIED CUSTOMER
Customer service felt at a low, did not care about customer service at all, overpriced oil change too.. the labor cost more than the oil. Oil changes are elementary, it’s a 10-15 minute job and I just don’t have a garage anymore but I will go anywhere but here for oil next time because it’s too expensive. I wanted to use the dealer to take care of my car but you guys have our priced yourself. There is too many Toyota dealerships for me to come back here too because I just didn’t feel like the customer service was good at all. No one was rude I just felt like I was dealing with a robot that could care less about providing good service. I’ll go to another Toyota for services in the future if I need to.
Thank you!
11/17/2023
Carmelo C. VERIFIED CUSTOMER
Pedro went above and beyond to have my vehicle repaired. I Appreciate his help tremendously.
11/17/2023
Lam B. VERIFIED CUSTOMER
Thank you so much for your services
11/17/2023
Fred T. VERIFIED CUSTOMER
Richer was thorough and professional.
11/17/2023
Dreason B. VERIFIED CUSTOMER
I was very pleased with the service. I was very stressed with the fact that when I signed paperwork saying I would need to pay 189$ if it wasn’t under warranty limitations. I asked if it was still under warranty and he said we will see but if not you will need to pay the 189 plus whatever the cost to fix it. My question was is it still under warranty and I guess I understand that he doesn’t know they need to see what’s wrong first, but the thought of paying 189 to see what’s wrong was stressful. I didn’t know that was how it worked. Other than that you guys are awesome! I appreciate the key battery that little thing was a surprise and helped make my day better.
11/17/2023
James R. VERIFIED CUSTOMER
Labor for installing one sun visor was ridiculously high.
11/17/2023
Kayla T. VERIFIED CUSTOMER
Kayla T
11/16/2023
Marissa V. VERIFIED CUSTOMER
I called to speak to the manager, I have not heard back. I have Toyota car service which was included when I purchased the vehicle. I asked if it will apply at a different state it was confirmed it would and I was charged for services $298. I am asking for a refund.