overall good experience. Stephanie was great. the return pick up was flubbed and your pricing is high...but I trust Toyota mechanics above others
8/13/2023
Jairo &. VERIFIED CUSTOMER
Thank you Ana . She’s the best
8/13/2023
Nancy Y. VERIFIED CUSTOMER
I thought it took a long time (2-15) for an oil change, tires and wash
8/12/2023
Nancy P. VERIFIED CUSTOMER
First service on my new Prius. Everything was great. Nice, quiet waiting area so I could read!
8/12/2023
Amir S. VERIFIED CUSTOMER
I was quoted a 90 minute turnaround. The simple service took 2.5 hours. All you did was top off fluids and perform a tire rotation. This is a 30-45 minute task at most. I am extremely displeased with the lack of professionalism and care for customers time.
8/12/2023
Sheila W. VERIFIED CUSTOMER
John is a TREMENDOUS asset to SCT!!! His knowledge and caring greatly helped ease my stress and I want to THANK JOHN VERY MUCH! I look forward to seeing John again but I hope the next time is just for an oil change!???? THANKS AGAIN, John! You are the BEST!!!
8/12/2023
Fleurette P. VERIFIED CUSTOMER
No interior service at all. The driver side floor was dirtier then when I brought it in. I actually had to clean it when I got home. Never happened before. Is this a cut in service or just a “oops”?
8/11/2023
Eric J. VERIFIED CUSTOMER
Great people skills. He is a keeper!
8/11/2023
Jaime G. VERIFIED CUSTOMER
You didn't wash my car like I was told you would so I don't if I can trust what you did under the hood.
8/11/2023
Maryann O. VERIFIED CUSTOMER
John was very professional an kind.I was waiting for my car so he would come an let me know the status of my car which I appreciated...
8/11/2023
Lilliam G. VERIFIED CUSTOMER
She was very clear and helpful with my questions and service issues
I am very happy with you guys
Thank you and have a great day
Lilliam
8/10/2023
Barbara B. VERIFIED CUSTOMER
Always happy with the service.
8/10/2023
Jean &. VERIFIED CUSTOMER
Richie was very nice and courteous
8/10/2023
Kennette K. VERIFIED CUSTOMER
I love bringing my car to SCT for service. This time it was disappointing to not be kept informed about how much longer it would take for service. At drop off (with an appointment) I was told a couple of hours so I chose to wait in the lobby. Turned out to take 4.5 hours. Not complaining, just wish I had been kept informed about the delay.
8/10/2023
Jose/Naomi N. VERIFIED CUSTOMER
The paint job came out really nice, the only concern is that the front and back plastic panels now seem to be a different shade of white Pearl, is this normal? Should I contact Toyota for further clarifications? Thanks!
Jose Nunez
8/10/2023
Linda W. VERIFIED CUSTOMER
Thought I was entitled to a better service package. I.e. air conditioning service. My mat was dirty. Had to ask to have it shaken out before the gentleman returned the car to me. Otherwise everyone was polite. Thank you. Linda W
8/9/2023
Michael C. VERIFIED CUSTOMER
Waited much longer than I was told I would have to
8/9/2023
Mauricio A. VERIFIED CUSTOMER
Thank you so much PEDRO
8/9/2023
Mihai I. VERIFIED CUSTOMER
Very nice person and a competent service advisor!
8/9/2023
Richard R. VERIFIED CUSTOMER
The time tech did not install the valve stem caps!