Ana as always is incredible and easy to work with- she is on top of things knowledgeable and confident!
1/15/2025
Renzo M. VERIFIED CUSTOMER
Still waiting for a paint repair in my truck. Pain pilling off and Toyota has a recall for it. The took pictures of my truck almost 2 years ago and no respond from Toyota or dealer. Every time I leave my truck for maintenance or any repair I asked for the recall repair and nobody can give me an answer when is going to be done. Rather than that the service of Anna was satisfied
1/15/2025
Lorraine S. VERIFIED CUSTOMER
He could not explain why my battery needed to be recharged. He could not explain what “recharging” meant. He did not understand the terms her was using. I do not trust your service department.
1/15/2025
Edward C. VERIFIED CUSTOMER
Keep up the great service! Thank you.
1/15/2025
Adalberto R. VERIFIED CUSTOMER
Great job!.. sale consultan Mr.Misa peform a fast process with efficiency and recomendation point that was fixed in the spot. Thanks.
1/15/2025
Edward C. VERIFIED CUSTOMER
Very attentive
1/14/2025
Michael . VERIFIED CUSTOMER
Great job
1/14/2025
Leni L. VERIFIED CUSTOMER
John always solves “my car“ problems. He asks, listens, and guides me with my safety and finances in mind. He is very thoughtful – that’s why I return for all my Toyota needs.
1/14/2025
Lucy A. VERIFIED CUSTOMER
I’m not able to answer anything about Christian ****.
I never saw him , just the Car rep.
1/14/2025
Cassandra E. VERIFIED CUSTOMER
Ana was a very nice person with us and I like her customer service, she was very communicative and always help us a lot explaining everything to us, we appreciate her passion to work and her attitude.
1/13/2025
Gina L. VERIFIED CUSTOMER
The shuttle drivers were wonderful as well.
1/13/2025
Robert T. VERIFIED CUSTOMER
The service provided with Stephanie was amazing . I had an oil change and tire rotation done . She called to tell me when it was ready at the time it was promised and also let me know a new battery was installed under warranty because it didn’t pass the test as well . I am always very happy with my service when I go to south coast Toyota
1/13/2025
Christina C. VERIFIED CUSTOMER
Very disappointed with my service each time with this dealership
1/13/2025
Gavin M. VERIFIED CUSTOMER
3 weeks ago I got a call that my new center console trim piece arrived at south coast Toyota after they damaged my last piece. I went in on Saturday to drop the Toyota Tacoma off when they told me several hours later after I dropped it off that the trim piece was acctually broken during shipping. I don’t blame the service deptartment for the broken piece, that was clearly an error beyond their control. However, the fact that they didn’t check this piece for the three weeks is what baffles me. In previous service appointments I asked for side door predator steps on my truck, however after taking serval hours they had come to install rock sliders, not even close to what I have ordered. Stephanie Santiago did make it right but the fact that errors like this are reoccurring tells me something must improve in the service department.
1/13/2025
Manuel L. VERIFIED CUSTOMER
Parts of the car is missing
1/12/2025
Kirk J. VERIFIED CUSTOMER
Ana is a gem! She embodies the attributes of the best customer service person I’ve ever experienced. I would love to hire her in my business so treat her good.
Kirk J
1/12/2025
Paloma C. VERIFIED CUSTOMER
very friendly staff..! Thank You for taking care of my car guys!
1/12/2025
Pamela S. VERIFIED CUSTOMER
MY REP WAS EXTREMELY HELPFUL, THOROUGH, PATIENT AND KIND!!
I REALLY APPRECIATED HER SMILE ????????GOD BLESS YOU ALL AND MAY GOD GRANT ALL OF YOUBA HEALTHY AND MOST BLESSED NEW YEAR!!!
JESUS IS LORD!!!!
1/12/2025
Jason S. VERIFIED CUSTOMER
John was great
1/12/2025
James D. VERIFIED CUSTOMER
He was polite and efficient. I felt like a valued customer.