John was a super nice guy and seemed to genuinely care about my situation and trying to help. His customer service was much appreciated.
1/9/2025
Fernando V. VERIFIED CUSTOMER
Thank you
1/8/2025
Ara G. VERIFIED CUSTOMER
My car had been detailed and cleaned on 1/6/2025.
I bring my car in for a service at South Coast Toyota on 1/7/2025.
I wait for an excessive amount of time outside after service told me my car was ready -in the high wind.
My car is finally returned with the rear left side passenger window as well as the driver side window completely down. Debris from the wind had blown throughout my interior - leaves, dust, dirt, etc.
I took an hour to wipe down the seats, instrument cluster, dash not to mention vacuum the carpet and mat when I returned home. I would not go to the trouble to write this, but you folks should be more mindful and considerate of your customers vehicles!
This is unacceptable.
1/8/2025
Joseph S. VERIFIED CUSTOMER
I can always count on Richie Misa and his team ensuring South Coast Toyota always delivers necessary exceptional service
1/8/2025
Leonard R. VERIFIED CUSTOMER
Thanks for the good service
1/8/2025
Jeff A. VERIFIED CUSTOMER
Quick friendly service
1/8/2025
Fanua M. VERIFIED CUSTOMER
The guy that helped us was training under Ana Ochoa. He was the best.!
1/8/2025
Jordan E. VERIFIED CUSTOMER
Stephanie was very helpful! Thanks!
1/8/2025
Susan B. VERIFIED CUSTOMER
After purchasing a maintenance package, I was unaware of the services rendered at each point. While I came in for a tire rotation, I was also due for an oil change per the southcoast Toyota sticker on my windshield indicating at 36,000 miles. Instead, the sticker got changed to 40,000 miles after tire rotation.. And my receipt said I declined oil changing services, when I did not.i asked why I can’t get an oil change when I am due for one. Instead, it was to address an alert on the vehicle to check the tires.
1/7/2025
Elena R. VERIFIED CUSTOMER
Excellent work of the team of employees. I have been working with them for many years and hope for further fruitful cooperation!
1/7/2025
Ha V. VERIFIED CUSTOMER
I’m very happy with the service!!
1/6/2025
James K. VERIFIED CUSTOMER
Ana has always been a blessing to me and has expeditiously seen to rectifying any issues that have arisen with the 3 vehicles that I have purchased from South Coast Toyota.
1/5/2025
Rosetta D. VERIFIED CUSTOMER
Thank you, Ana for a great service!
1/5/2025
Salvador V. VERIFIED CUSTOMER
Ana ochoa is the best service advisor ever Thank you
1/4/2025
Gary L. VERIFIED CUSTOMER
John N. May be my favorite service representative now!
1/4/2025
Roxanne H. VERIFIED CUSTOMER
Great job, Stephanie! Very professional and helpful.
1/4/2025
Wes C. VERIFIED CUSTOMER
No. Comment
1/4/2025
Irene R. VERIFIED CUSTOMER
Great service!!! Thank you
1/4/2025
Brianna T. VERIFIED CUSTOMER
Great service by my service advisor. Convenient and helpful. But we do miss the car washes…. It’s the only time my car ever gets cleaned !