Great service and the staff are very dependable and courteous. Ana Ochoa kept me updated regarding the repair on my car.
12/7/2024
Ivan A. VERIFIED CUSTOMER
The servise was fast and fully meets the expectations. Im totally satisfied with Raymonds help. Thanks a lot!
12/7/2024
Kelly E. VERIFIED CUSTOMER
I didn’t find Frank to be very helpful when approaching the situation I was experiencing with my vehicle. His response to the issue at hand was repetitive and unhelpful. His solution ended up being incorrect after all. He was also dishonest regarding a “fix” to the vehicle after asking two separate times. He didn’t have the answers I was looking for, nor did he showcase the effort to find them. I appreciated the service manager’s assistance as well as the technician’s attention- they were both kind and patient in helping me figure out how to best proceed in resolving my concerns.
12/6/2024
Isidro C. VERIFIED CUSTOMER
I have been bringing all our Toyota vehicles for the last 35 years. Ana Ochoa always provide excellent support n services as well as other support crew. Sid Calub
12/5/2024
Philip H. VERIFIED CUSTOMER
Thank you again. You guys always do a great job. Ana Ochoa and her team are the best.
12/5/2024
Ellen S. VERIFIED CUSTOMER
Excellent employee helped me. Perfect start to finish.
12/5/2024
Jayesh P. VERIFIED CUSTOMER
Very satisfying
12/5/2024
Paula B. VERIFIED CUSTOMER
My service advisor , Stephanie, was really quite rude and did not inform me when my car was ready. When I went to look for her after 2.5 hours (I was told it would be 1.5 to 2 hours)she was busy and another employee let me know it was done. I’m not sure how long it sat there. She met us and said she had called me but there were no missed calls on my phone. I had been sitting in waiting the whole time and had told her I would be waiting. I have had some really great experiences and some not so great. Since my car is out of warranty, I may look for another service provider. I don’t need to sit and wait for hours.
12/5/2024
Francisco C. VERIFIED CUSTOMER
Gkood service
12/4/2024
Gloria G. VERIFIED CUSTOMER
Raymond was willing, available and ready to help me and in all my visit to your dealer, the only person who text me the status of my car.
Amazing job.
Thank you Raymond
12/4/2024
Steven P. VERIFIED CUSTOMER
Yes, impeccable, customer, service, and efficiency! However, I am still hearing the vibration at low levels of acceleration in the car; this is something I’m going to have to examine for a little while longer and give a more vivid description, I fear that I’m going to have to take this to the next level! Essentially, that means allowing you folks to maybe confer to Toyota at a higher level of dealing with this issue! Please could you get back to me on this and we can discuss it!
12/4/2024
Barbara K. VERIFIED CUSTOMER
Loved working with Stephanie!!!
12/3/2024
Maureen A. VERIFIED CUSTOMER
Ray Carrera was very professional and flexible . My concerns were his top priority. I will ask for Ray in the future.
12/3/2024
Sonny T. VERIFIED CUSTOMER
Thanks
12/3/2024
Blake W. VERIFIED CUSTOMER
Ana was great! Friendly and helpful!
12/1/2024
Julian L. VERIFIED CUSTOMER
Excellent service, thank you! I had an unsatisfactory experience at another nearby service center, but have had only positive experiences here. I will continue to come here for future services.
12/1/2024
Marco C. VERIFIED CUSTOMER
I traded my car today for a land cruiser thank you
12/1/2024
Changjun Y. VERIFIED CUSTOMER
Thank you for the follow up and catering about your quality and reputation . This is a great idea for QA and QC!
Best,
Chang
Always your fans!