A little dissatisfied with the increase of $30 for my oil
Change.
No wash done; part of the reason I use y’all.
11/24/2024
Glenn N. VERIFIED CUSTOMER
Ana is an excellent communicator and serves as a true liaison between the dealership and customer. A Pleasure to work with. Thank you!
11/23/2024
Ricardo V. VERIFIED CUSTOMER
Job well done.
11/23/2024
Luz R. VERIFIED CUSTOMER
Excelent service
11/23/2024
Jack L. VERIFIED CUSTOMER
Everything went very smoothly. I look forward to my next visit.
11/23/2024
Louis B. VERIFIED CUSTOMER
Said I was staying around for my car and was told the service would take about 90 minutes and that your rep would text me and then come by for me when it was done. Took a bit under the 90 minutes and he followed through with the steps he said he would so everything went fine.
11/23/2024
Don C. VERIFIED CUSTOMER
Excellent service
11/22/2024
Emil T. VERIFIED CUSTOMER
Thanks
11/22/2024
Juan M. VERIFIED CUSTOMER
If it's possible to place my floor mat in the trunk next time, and not in the backseat where it starts to get folded and loose its shape. If I need to take them out before coming to maintenance then just let me know and I will help out.
11/22/2024
Yanet Z. VERIFIED CUSTOMER
She was not prompt in letting me know the status of my car, I had to call to find out. When I picked up the car, she was not there to let me know the suggestions on my car. Also my car was not washed. Usually with other representatives I get better service and all of the above.
11/22/2024
Hanneke S. VERIFIED CUSTOMER
Ray went out of his way to make sure I was handled with care. He communicated everything very clearly and was incredibly friendly. This has been a big change for me as I was with Mercedes for 16 years and I was thrilled to have Ray as my first experience with Toyota in service.
11/22/2024
David K. VERIFIED CUSTOMER
Thank you South Coast for taking care of my 2001 4Runner. It’s required a lot of attention recently replacing major components and runs like the 1st day I drove it off the lot new in November of 2000. Ana is great! Love this truck. ????
11/22/2024
Rosenda R. VERIFIED CUSTOMER
Great service, Ana was very nice and efficient, thxs so much.
11/22/2024
Elizabeth P. VERIFIED CUSTOMER
I’ve had my previous Venza Serviced there many times and you always washed the exterior after it was service. This new Venza did not get the wash, which I was looking forward to. Has that policy changed?
11/21/2024
Lynn M. VERIFIED CUSTOMER
The whole team at South Coast Toyota is amazing. Thank you for providing outstanding service
11/21/2024
Daniel D. VERIFIED CUSTOMER
Very good.
11/21/2024
Joseph Z. VERIFIED CUSTOMER
Stephany is the best she takes good care of me every time I go when I get the survey I’m gonna make sure I give her a 10 1010
11/21/2024
Lindsay Z. VERIFIED CUSTOMER
I paid for a cabin air filter which wasn’t even installed. It took 3.5 hours to do an oil change and tire rotation. Anna is great, techs were not. Please call me - ****-****-xxxx