John made me feel really special and confident and that my vehicle was in great hands and that he’d have everything taken care of for me.
11/20/2024
Jesse H. VERIFIED CUSTOMER
The first time I spoke with a service advisor I was told that I wasn’t eligible for a loaner car while mine was being in shop for recalls. I said that I needed a car and they said no so I said I’ll take it else where. The day after I was called by another service advisor and was told I could get a loaner so we scheduled the same day. The first service advisor said I couldn’t get a loaner after he found out what year vehicle I had. Odd, that first service advisor doesn’t give loaners for older vehicle owners. Stephanie was excellent. Thank you.
11/20/2024
Henry H. VERIFIED CUSTOMER
Thank you so much. Costumer service was amazing.
11/20/2024
Lisa E. VERIFIED CUSTOMER
I came late to my appointment and she was accommodating. She made sure my car was also done in 30 mins. Just hope the servicemen did a good job!
11/20/2024
Michael P. VERIFIED CUSTOMER
For an oil change to take almost 3 hours is outrageous
11/20/2024
Teresa S. VERIFIED CUSTOMER
Always an amazing job when Ana takes care of me!
11/20/2024
Katie D. VERIFIED CUSTOMER
No one goes over with me about my tires condition as requested or what’s needed to be done after the inspection. This has always been my experience with SouthCoast Toyota. I was only handed a paper at the Cashier check out when done.
11/19/2024
Ronald T. VERIFIED CUSTOMER
I always receive a job well done I will always come to South Coast
11/19/2024
Cheryl D. VERIFIED CUSTOMER
He was the best ever. Highly knowledgeable, answered all my questions patiently. Great asset to Toyota
11/19/2024
Sandra J. VERIFIED CUSTOMER
Helpful and pleasant experience
11/19/2024
David A. VERIFIED CUSTOMER
Excellent service no complaints.
11/19/2024
Patricia D. VERIFIED CUSTOMER
She was amazing and we truly appreciate her and everyone that worked so hard, so that we could get back home on schedule. You are all angels. Thank you all so much.
11/18/2024
Shiyan W. VERIFIED CUSTOMER
Final price after service is quite different from what I had offered over phone. The battery is already replaced so I cannot say no for the final price.
11/17/2024
Carlos M. VERIFIED CUSTOMER
Very helpful
11/17/2024
Tereza S. VERIFIED CUSTOMER
John is very valuable person who works perfect. He did the best in my car and treated myself with respect and kindness.
11/17/2024
Barbara S. VERIFIED CUSTOMER
Horrible experience
11/16/2024
Winnie B. VERIFIED CUSTOMER
She was amazing !!
11/16/2024
Kelsey A. VERIFIED CUSTOMER
Fast service
11/16/2024
Holly H. VERIFIED CUSTOMER
The waiting lounge is not ideal for clients needing to use a laptop and work from the lounge while waiting for their service. The lounge chairs are paired with work height tables and are too awkward to use. The benches along the walls, while have power, don’t have laptop tables and are hard as a rock.
I was quoted 1.5-2 hours for an oil change/inspection. I was there for 3.75 hours.
The service team wasn’t able to recreate the noise I was hearing but as soon as I got home, I heard it.
11/16/2024
Juan A. VERIFIED CUSTOMER
Mr. Carrera always very professional,happy to help, to my Family members great service.