I was informed that I hadn’t had an alignment and refused one in the past. I checked with Pasadena Toyota and their records show I paid for an alignment @ 29k mile service. I just want to communicate the lapse in information no shade intended
11/16/2024
Christina H. VERIFIED CUSTOMER
Great experience. Friendly. Efficient. Good communication via text.
11/16/2024
Mark C. VERIFIED CUSTOMER
Ana was great and helpful. Only comment I would have is priority on the shuttle. I was in the very back of the van, dropped off last and was there first waiting for a bit
11/16/2024
Gregory C. VERIFIED CUSTOMER
Outstanding customer service!!
11/15/2024
Carrie F. VERIFIED CUSTOMER
Everything was easy.
11/15/2024
Hanh V. VERIFIED CUSTOMER
Very satisfied
11/15/2024
Oscar M. VERIFIED CUSTOMER
I am very sad with this service
11/15/2024
Devon H. VERIFIED CUSTOMER
We always love working with Raymond! He is quick to respond and always happy to answer any questions.
11/15/2024
Stephan P. VERIFIED CUSTOMER
Stephanie is great as always!
11/15/2024
Lark H. VERIFIED CUSTOMER
Would like to see the service car washes come back.
11/14/2024
Michael A. VERIFIED CUSTOMER
My car was returned to me unwashed
11/14/2024
Luis G. VERIFIED CUSTOMER
Very pleased with the service the time it took and the shuttle service supplied for my way home and the return to my car.
11/14/2024
Daniel A. VERIFIED CUSTOMER
Shes amazing and awesome! Top notch customer service!
11/14/2024
Allison S. VERIFIED CUSTOMER
We appreciated that you were able to complete the job expeditiously late in the day, when we did not have an appointment and while we waited. Our “maintenance required” light came on while we were driving into Orange County, so we decided to address the maintenance issue while we were in the area rather than having to make a second trip.
11/14/2024
Carol A. VERIFIED CUSTOMER
Richer is the best!!! In all aspects.
11/13/2024
Jonathan G. VERIFIED CUSTOMER
Ana did a fantastic job keeping me posted about my vehicle. She is a great advisor.
11/12/2024
Stephan K. VERIFIED CUSTOMER
Hi there
So far no one followed up with my part that needed to be ordered
11/12/2024
Patricia S. VERIFIED CUSTOMER
I just had my car washed prior to coming to my appt and when I hit my car there were water marks all over my front and back windshields. Not sure why when there are signs posted saying there are no more car washes during the appts. I know this sounds minor but it’s frustrating. I’ve been coming here for almost 10 years.