Mr.Richer was very professional and had a great attitude.
9/25/2024
Brianna T. VERIFIED CUSTOMER
10/10
9/25/2024
Tania C. VERIFIED CUSTOMER
Always a pleasure working with Raymond Carrera
9/25/2024
Ricardo V. VERIFIED CUSTOMER
Very professional. Also she assisted with an pending item that that is supposed to be added to my new car. Job well done.
9/25/2024
Luke J. VERIFIED CUSTOMER
John was amazing! Best service. Will be coming back.
9/25/2024
Carol M. VERIFIED CUSTOMER
My service guy was named Ray I believe. He was so kind and helpful. Please hire more people like him. Knowledgeable, patient and kind.
9/24/2024
Guohong Y. VERIFIED CUSTOMER
Good
9/24/2024
James S. VERIFIED CUSTOMER
I brought my truck in for an oil change and to identify an issue where the air condition is leaking cold liquid on my feet while driving. The truck has 5300 miles on it. They were unable to identify where the liquid was coming from. When i came to pickup the truck, i had to wait while the service person searched my truck for 15 min trying to find where the card key was placed. On the way home, i called to complain about the terrible service, and left a voice mail asking for a callback. I didn't receive one. The lack of attention to detail and service there sucked. I regret buying the truck there.
9/24/2024
Monique S. VERIFIED CUSTOMER
Ana Ochoa was there before 8AM ready to help. She is very pleasant and confidant and explains the options and prices clearly. She was very helpful, returning calls promptly and helping with the transportation/shuttle service.
9/24/2024
Laurie B. VERIFIED CUSTOMER
They didn’t test the problem before recommending I buy a new $800 charger cable. When I asked if they had tested to see whether the problem was the car or the cable they then tested it and found the cable was fine.
So I saved myself $800 buy advising them how to do their jobs.
9/23/2024
Robert R. VERIFIED CUSTOMER
I appreciate you guys following up and letting me reschedule my oil change. Thanks again and I’ll see you in a few months.
9/22/2024
Anthony G. VERIFIED CUSTOMER
Stephanie was able to have my Truck serviced so that there was very little delay in receiving the correct parts. Great service
9/22/2024
Hamish S. VERIFIED CUSTOMER
Very good service advisor
9/22/2024
Gordon C. VERIFIED CUSTOMER
We very much appreciate your service. John treats me like a friend and it is very nice to business with him and South Coast Toyota. We have been customers for many years and we have always been treated well. Thank you.
9/22/2024
Emely S. VERIFIED CUSTOMER
Great service only thing I would say was the estimated wait time for my vehicle was an hour more than expected which I would have like to known prior so I wouldn’t have to wait three hours at the dealership but other than that everything else was great!
9/22/2024
Enrique P. VERIFIED CUSTOMER
I’m really great with my service today Stephanie Santiago really went above and beyond to help me with my vehicle thank you south coast Toyota for the great service specially service advisor Stephanie Santiago for your help
9/22/2024
Kasemsak M. VERIFIED CUSTOMER
Friendly advisor Frank
9/21/2024
Jansen A. VERIFIED CUSTOMER
My car alarm keeps going off when I lock it after 10mins. I had to keep my car unlock. What can I do next to resolve this issue?