I wish i live around your dealership, but I from Florida. Your service department is excellent in costumer service. Thank you
6/8/2024
Janet S. VERIFIED CUSTOMER
Everything was good Stephanie took good care of me
6/8/2024
Teresa C. VERIFIED CUSTOMER
I was told I didn’t need Brakes then I showed up at the dealer and they had replaced the brakes and also replaced the back shock which bwas covered under the extended warranty
Next time I would appreciate a phone call to let me know that they’re going to replace my brakes prior to them doing the work because I was told it wasn’t the brakes, but it was the left rear shock that was the problem
6/8/2024
Elissa F. VERIFIED CUSTOMER
It's always a pleasure to work with Ray. I know I can trust him to take care of my car and tell me what I might need aside from basic service. Thanks!
6/8/2024
Anna S. VERIFIED CUSTOMER
I called 5 hours after I had left my car at south coast Toyota and they had no record of my car being there. I had to give my name and number several times and they said they didn’t know where my car was. The person on the phone said they would look for my car and call me back. They never called me back so I went to South Coast Toyota to find my car. When I got there, they did not have any record of my car. I was very concerned. After asking around they finally found my car. The whole experience was very unorganized and frustrating.
6/8/2024
Philip C. VERIFIED CUSTOMER
Excellent service
6/8/2024
Carlos A. VERIFIED CUSTOMER
Thank you Ana you're the best !!
6/8/2024
Norman R. VERIFIED CUSTOMER
Raymond was excellent, very courteous and knowledgeable.
6/7/2024
Betty T. VERIFIED CUSTOMER
I have been a customer for many years at South Coast Toyota. I have always been well satisfied and well taken care of by Ray Carrera.
6/7/2024
Sherrie Y. VERIFIED CUSTOMER
I have been with Richie since I brought my RAV4 in for service. He is really. Helpful when I need an answer and when I do bring my car in for service, it is always done professionally - no hassle. He also make a point to call me (not text) if there is additional service that is needed to be done on my car. I am really happy working with Richie.
6/6/2024
Angie V. VERIFIED CUSTOMER
Pedro the service man and Justin, the manager were very Professional and helpful. I appreciate both of them..
6/6/2024
Brian B. VERIFIED CUSTOMER
Thanks
6/6/2024
Nicole K. VERIFIED CUSTOMER
Great maintenance service guy! Happy as always coming to south coast plaza Toyota!
6/5/2024
Joshua K. VERIFIED CUSTOMER
My tires were not rotated when I asked for tire rotation so I’m confused what I was charged for and I called and the lady said an oil change would be $76 but I got charged $126 by raymond
6/5/2024
Brandon E. VERIFIED CUSTOMER
I had to have my breaks redone 3 times before it was done proper.
6/5/2024
Ina B. VERIFIED CUSTOMER
Pedro is very personable and knowledgeable, and a pleasure to deal with.