Ana was excellent service, personality, greeting and very helpful. Please keep her and maybe give her a year end bonus. Thank you for employing such a nice person. Phil J
5/30/2024
Florinda B. VERIFIED CUSTOMER
Frank was an excellent representative of Toyota He was efficient, friendly and knowledgeable. I really enjoy the way Toyota treats its customers.
However, your pricing is too high. I’m currently under warranty but the service I had provided was not covered. I love you Toyota but when my warranty is up I will be moving on.
Frank Cerda is great!!!!
5/30/2024
Fatima M. VERIFIED CUSTOMER
Excelente servicio y atención, Gracias ????
5/30/2024
Olga R. VERIFIED CUSTOMER
Gracias por tu ayuda en este día Francisco
5/30/2024
Trivel B. VERIFIED CUSTOMER
Ana was very personable and easy to work with. She went out of her way to make sure I was taken care of. She gave me all the necessary information I needed and I am very satisfied with her service. Please give her a raise!
5/29/2024
Alli T. VERIFIED CUSTOMER
He told me they couldn’t check my brakes because they close in an hour. Feel like I got ripped off because he didn’t want to work. If that’s the case then those time slots should not be available online.
5/29/2024
Noelle F. VERIFIED CUSTOMER
Ana was phenomenal and I hope I get her next time.
5/29/2024
Margaret W. VERIFIED CUSTOMER
Stephanie said it would be 11/2 hours and it was. That made me happy!
5/29/2024
Silvester J. VERIFIED CUSTOMER
Ray provided very professional, helpful service!
5/29/2024
Shirley H. VERIFIED CUSTOMER
He was great.
5/29/2024
Leonardo M. VERIFIED CUSTOMER
The best servce
5/29/2024
John &. VERIFIED CUSTOMER
Ana Ochoa I always provides excellent service. She answers all of our questions and has a deep knowledge on Toyotas.
5/27/2024
David B. VERIFIED CUSTOMER
Stephanie always makes me feel cared for, comfortable, and she communicates in a way that is clear and friendly. One of the most professional customer services experiences I’ve ever had, but she also gets straight to the point without feeling pushy or in a rush. I will continue to rely on her and she deserves a raise.
5/26/2024
Gerardo &. VERIFIED CUSTOMER
Thank you
5/26/2024
Ayman H. VERIFIED CUSTOMER
Hello,
I brought my car in for service today, and the Rockledge alarm system was worked on. However, now when I use my blinkers, the lights on the outside of the side mirrors do not blink on and off. Additionally, the car is not sensing vehicles next to me, so the warning system is not working. When I’m driving and put my blinker on, if someone is in my blind spot, it’s not alerting me with the mirror light, which was functioning when I dropped it off. I’m wondering if something was switched off while working on the alarm. I need this repaired and inspected as soon as possible, please.
Thank you.
5/24/2024
Herbert S. VERIFIED CUSTOMER
Great job
5/24/2024
Samantha P. VERIFIED CUSTOMER
Service and communication were perfect.
5/24/2024
Mark C. VERIFIED CUSTOMER
too slowe
5/24/2024
Peyman P. VERIFIED CUSTOMER
Hi,
Francisco was very very helpful. It was one of my best services provided ever in US. I think he is the best and he deserves the best. I would give him 100 stars if I could.
Thanks