South Coast Toyota Auto Repair Service

Good job

Great service and kind team members

Francisco was great. Explained the problems I had with my car, was nice. However, the shuttle did not pick me up for over 2 hours after my car was done. I asked for en ETA, they told me I was next, then I waited for another hour. Its awesome that the shuttle is complimentary, and the driver was very nice, but a little more transparency would have been great. Following my service, I went over to the sales/trade ins side of the lot, and had an encounter with a very rude employee. I asked how long it would take to get a quote for my car (Francisco told me they would do that), and the salesmen asked “if we gave you the price you want right now, would you take it immediately,” to which I replied “no, I would probably have to think about it first.” This is what any rational person would do. He replied “I am here to make money. If you want a quote, come back on Monday.” I have work on Mondays, so I said that this was not possible. He then refused to help me again. I don’t expect anything to come from this, but, from a customer’s perspective, I feel you guys would be better off without such a high pressure sales culture. Who knows, I could have bought the nicest car on the lot. .. I probably will, but at another dealership!

Stephanie was fantastic! Thorough, friendly, and kept in good contact. She was easy to talk to and knowledgeable about the industry. Highly recommended!

Excellent service, I've been coming here since I purchased my car. Absolutely recommend coming here, Rich is always a great help!

na is your best customer service person. She always takes great care of me.

Communicative and kind. Very appreciative of her work!

Ray was very to me.

Appreciated Stephanie's follow thru on my request for Windshield wiper fluid leaking issue. She is friendly and patient

Thanks! We always work with Ana and trust her input, honesty and advice on our vehicles. She is very kind and helpful. Thanks Ana!

Great job today!

Great Job ! I appreciate the maintenance of taking care of our Car !!

Ana’s service is always great. She is a great representative of Toyota! She made sure everything was working g properly on my car and asked if there were any concerns i wanted checked. All the staff at this dealership is great. I’ve been coming here for almost 15 years.

All exceeded expectations.

Ray always gives me the best service. I have been south coast toyota for years and I plan to purchase my next car there. Ray always treats me like I'm the only customer that matters. He is the best.!!!

Great service in a timely manner.

She’s very friendly and professional

Stephanie was well-informed, kind, and diligent. I was satisfied with my service today.

Today, during my visit to the Service Department, Stephanie was most helpful and answered my questions. Very professional! Stephanie took good care of me.

Stephanie was extremely thorough and patient as she worked with my fleet administrator to get my car fixed in a timely manner. She was a great advocate, clearly communicated and went above and beyond to accommodate me. Appreciative for all her efforts and will bring my next fleet vehicle there for all my service needs. Thank you!