muy buen servicio que siempre nos brinda la señorita ana Ochoa y toyota de costamesa es mi diler de confianza muchas gracias por su buen servicio "
4/4/2024
Laurie K. VERIFIED CUSTOMER
I didn’t have an appointment for light bulb replacement
John gave prompt courteous service.
4/4/2024
Nale M. VERIFIED CUSTOMER
Well done . Fast reliable service. Richer is a nice dude. Appreciate him.
4/4/2024
Derek W. VERIFIED CUSTOMER
Everyone was very friendly
4/4/2024
Joey H. VERIFIED CUSTOMER
Looking to get my paint fixed . It’s a 2019 Tacoma and the paint started to peel more . Please reach out
4/4/2024
Cheryl R. VERIFIED CUSTOMER
Professional and courteous
4/3/2024
Mimi D. VERIFIED CUSTOMER
I have been coming here for many years and I know that they always do a good job on my car. She's a great and helpful lady here.
4/3/2024
Parvaneh K. VERIFIED CUSTOMER
Thank you.
4/3/2024
Leonard T. VERIFIED CUSTOMER
Too pricy for maintenance
4/3/2024
Tom S. VERIFIED CUSTOMER
Everyone was very professional and I would certainly recommend
4/3/2024
Thomas R. VERIFIED CUSTOMER
I appreciate the honest service department staff, especially Frank Cera.
4/2/2024
Mayra H. VERIFIED CUSTOMER
The check in process could be better. Had an appointment at 7:30am, only to find when I got there that was 3 rows, of what I presume are people that are walk-in mixed with appt. Didnt talk to someone until 8am. So does it even matter to make an appointment? Once that was done was told to put name down for shuttle. I did that and waited for them to call name. However that never occurred. Saw a group leave in shuttle, then walked over was again told they'd let us know only to again notice people walking over to shuttle. By then its a little past 9am and they said there is not enough room. Meaning I'd likely be waiting additional time. Ended up requesting uber. I didn't expect to leave immediately, but waiting without clear guidance or organization is not ok. Maybe on very busy days, should look into requesting ubers or having additional shuttles. Would probably not return to this location.
4/1/2024
Douglas L. VERIFIED CUSTOMER
Francisco gets customer service…he answered my numerous questions with a smile as well as took the time to explain things to me. He represents your dealership very well!
4/1/2024
Chris M. VERIFIED CUSTOMER
We’ve been working with Ana for years to service multiple vehicles we’ve owned. Always a pleasure working with her. Thank you!
4/1/2024
Jason M. VERIFIED CUSTOMER
Ana Ochoa did not call as promised, had a very cold borderline rude personality during our brief encounter and made me feel as being my car in for service was an inconvenience to her. Not only did I wait for 5-10 minutes it was as if she got the short straw and was forced to help me. I did not have a good encounter with her on this visit or the last couple visits. We have bought 3 cars from this dealership and service used to be great, but really seems to be going downhill. Considering finding a new dealership and service department for future services and purchases moving forward.
4/1/2024
Ahmed M. VERIFIED CUSTOMER
I will
3/31/2024
Adrian R. VERIFIED CUSTOMER
Ray is an exceptional service manager. I always come back to him b/c I trust him and his team’s repair/replacement suggestions. He also hustled to get me a shuttle home when I had an appointment to meet. His genuine care and sincerity rings through to each and every customer b/c it’s who he is. Thank you Ray!
3/31/2024
Josefina L. VERIFIED CUSTOMER
Stephanie Very kind person She held me Pretty good moms Thank you. for your for help me
3/31/2024
Alejandro Z. VERIFIED CUSTOMER
Scammers period
3/31/2024
Jennifer H. VERIFIED CUSTOMER
I liked how your service department called me to set up my appointments!