South Coast Toyota Auto Repair Service

Ana is always a pleasure to work with!

My car was dirty after car wash

Ana and here team, and quite frankly, the whole South Coast Toyota, service department, makes me feel welcomed and appreciated and respected and cared for.

Ray is so professional and so nice. my second time for service. my husband and I really really like him. He is so warm and genuine. i look forward to my next service with Ray. Thank you Tuesday W

Ana was great!!

He has excellent customer service. He cared about customer service. He is friendly.

Thank you Raymond, I appreciate your help and support, amazing customer service! Recommend 100%

None.

Good service and attention

Good

The check engine light came on less than 12 hours from pick up

Great service, very polite and answered my questions !

Grasias buen servicio

Very displeased with communication Regarding needing to look at battery in trunk for 20,000 mile service Should have been informed when dropping car off or when making appointment to have access to the trunk After paying for service reading reports I find that they could not checkout battery .No one ever mentioned If so the trunk would have been empty I questioned it why? No one called to see if they could move items or if I would like to come and remove them. so I removed items while there and waited for them to check To learn that my battery needed to be charged I waited the 30 minutes then I asked why ? Then they said I needed a new battery I again asked. Why ? The car has 21000 miles and 2 1/2 years old .Then they looked up and found out that the warranty was still valid so no charge .Had I not questioned about charging the battery in the 1 st place I would have never known there was a problem and if I did not question the replacement they were going to charge me !!! not good customer service ! In top of that I had to wait 2 hours after my car was supposed to be done I had made the early appointment at 7:30am so I could get my car back early to be able to be somewhere Instead I picked up at 10ish to find out that it wasn’t done and had to sit and wait 2 hours having to cancel my plans

There is a message on my paper regarding my floor mats and it doesn't make any sense. It states they were replaced but they werent

Stephanie was prompt, communicative, friendly and just overall professional. Thank you.

Friendly and helpful.

John was very responsive and helpful!

Raymond was very helpful. I am satisfied with the service done today!

Anna Ochoa is professional, timely, and respectful.