Ana did a OUTSTANDING job with our car. Ana advised and informed us from the start from price, what services would be done and how long it would take. Ana recommended services that need to be done in the future.
Thank Ana, Great job.
1/16/2024
Olga S. VERIFIED CUSTOMER
Stephanie was very cordial and patient with me and very nice ! The shuttle was excellent and the drivers were very nice too
1/15/2024
Stephanie C. VERIFIED CUSTOMER
Toyota service techs are amazing. Always kind and friendly making the experience even better. Cashier did not seem happy although completed the transaction appropriately. The only disappointment was receiving a text that I had a bill for $149.70 when my service was included in Toyota Care and I did not owe anything. That was on my work order as well. My comment is that situation should not happen. However, Toyota administration rectified the situation quickly and sufficiently. Very happy with this best oil change. Thank you Toyota!
1/15/2024
Melissa V. VERIFIED CUSTOMER
Had me waiting for about 15 minutes for my vehicle to be brought out to me after servicing.
1/15/2024
Gregory W. VERIFIED CUSTOMER
Ray was great to work with. All communication was clear and professional.
1/14/2024
William W. VERIFIED CUSTOMER
Everything was great. I ended up needing a tire replacement so I wish that the fact that I needed to bring my receipt of my previous tire purchase was made more clear, especially since I had my service done on a weekend so contacting a different Toyota service branch was more difficult. Aside from that service was great.
1/14/2024
Jesus B. VERIFIED CUSTOMER
Todo fue muy tardado, ni siquiera se tomaron el tiempo de hablarme cuando estaba lista mi camioneta, les estuve marcando varias veces y no me daban una respuesta concreta, muy mal servicio todo el día mi carro para un cambio de aceite, no me gusto el trato del personal que me atendió
1/14/2024
Jillian T. VERIFIED CUSTOMER
Stephanie ?ó very good service and care for customers
You're the best ????
1/14/2024
Gail F. VERIFIED CUSTOMER
Gail F
1/14/2024
Deana R. VERIFIED CUSTOMER
Thank you for Anna. She did a great job service and her assistant as well. I appreciate the prompt attention they gave me and the great smile.
1/14/2024
Clifford J. VERIFIED CUSTOMER
Stephanie (Service writer) was very responsive to my arrival. Expediently got the service started and kept me apprised of the service findings.
Called me shen the car was ready and had all the info at the cashiers desk. A few signatures and I was on my way. The attendant at the retrieval stand was quick to get my vehicle, returned my fob and I was all set. Great service at David Wilson’s dealership.
1/13/2024
Ann B. VERIFIED CUSTOMER
EXCELLENT CUSTOMER SERVICE!!!
from beginning to end!
Ana kept me informed every step of the way. Thank you!
1/13/2024
Lynda B. VERIFIED CUSTOMER
Fast service
1/12/2024
Janet K. VERIFIED CUSTOMER
Sure, no problem
1/12/2024
Marguerite G. VERIFIED CUSTOMER
Ana is terrific and your service over all is amazing! I do think, however, that you push a little too hard for work that isn’t really necessary
1/12/2024
Shad J. VERIFIED CUSTOMER
Anna was great
1/12/2024
Janet S. VERIFIED CUSTOMER
I had an 8:15 appt for oil change. Didn’t get out til 11. Unsatisfactory. Should have been out in one to one half hour. Other than that ok. Did not get car wash as I had another appointment
1/12/2024
Naomi G. VERIFIED CUSTOMER
He always does a great job for me and keeps me informed. Thank you very much.
1/12/2024
Kuok C. VERIFIED CUSTOMER
Very good service.
1/12/2024
Takuro M. VERIFIED CUSTOMER
Not enough explanation.
I didn’t reject additional service. Please check invoice.
I don’t know why I need to revisit next month.
It was first experience for me with Toyota.