Thank you Anna,
For having our vehicle in and out so quickly. You truly value every customers time, and that is greatly appreciated. I've been coming to South Coast Toyota for maintenence for many years now, and your team knows how to take care of their customers. Looking forward to seeing you on the next scheduled maintenance. Have a wonderful weekend.
2/8/2025
Perbhaat K. VERIFIED CUSTOMER
John was super helpful!!
2/8/2025
Henry R. VERIFIED CUSTOMER
all/good /knowledgable/professional
2/8/2025
Luis M. VERIFIED CUSTOMER
I’ll see you in court
2/7/2025
Dennis T. VERIFIED CUSTOMER
Good job
2/7/2025
Andrii T. VERIFIED CUSTOMER
Solve my queries regarding the car operation that I addressed. There are only 2 of them: 1) bearing hum from the engine side at low revs. This is the main query that I addressed. It was not even indicated in the report. 2) the driver's seat spontaneously drops down while driving. I have to regularly raise it with a lever during the day.
2/7/2025
Steven T. VERIFIED CUSTOMER
While everything went well yesterday, service was prompt and the car seems to be working better, I also recalled that when I purchased the Prius the end o August last year from Bill Mcquown, I was told I would receive a SECOND key along with the one I received when I picked up the car. Now, five months later, I still have not received the back-up key. This is not the responsibility of the service department, I realize, but it certainly IS the responsibility of South Coast Toyota dealership.
Steve Topik
2/6/2025
Mike E. VERIFIED CUSTOMER
Not sure how much more praise I can heap on Stephanie!
2/6/2025
Jacob F. VERIFIED CUSTOMER
Stephanie was outstanding! Very customer focused. Much appreciated.
2/6/2025
Nancy S. VERIFIED CUSTOMER
I was looking forward to the car being washed, which you’ve stopped doing. I’m very disappointed by that.
2/6/2025
Dan D. VERIFIED CUSTOMER
I make it a point of staying on my Toyota TACOMA’s maintenance schedule. Ana Achoa is always professional, and thorough. She’s definitely an asset to South Coast Toyota. Thank you for great service.
2/6/2025
Leon V. VERIFIED CUSTOMER
Rey is my go to go guy every time . He goes above & beyond to ensure we are treated fairly and are happy with our service !!!!5 stars
2/5/2025
Nathan B. VERIFIED CUSTOMER
Raymond was very professional and helpful. The service time seemed excessive and made it challenging for me to get on with my day (~4hrs for a tire rotation and oil change). The estimate I was given was 2-2.5 hrs.
2/5/2025
Leeann J. VERIFIED CUSTOMER
I trust So Coast Toyota with my car’s maintenance. Ray Carerra is an excellent service rep. Every Toyota employee I encounter is very courteous and professional.
2/5/2025
Melevaioleti T. VERIFIED CUSTOMER
Loved the detail cleaning with my seal agent, my car hasn’t been this clean since I bought it. The team was able to do both seal and service that day, very grateful I didn’t have to make a separate visit.
I moved to Laguna a couple years back and still choose to come to South Coast for my servicing because it’s always a good visit every time. The team is very communicative and efficient. I don’t know if they under promise and over deliver, but my car is always finished before the time they told me.
Thank you South Coast Service team, I appreciate your work and customer service!
2/4/2025
Kent B. VERIFIED CUSTOMER
Great place
2/4/2025
Paul F. VERIFIED CUSTOMER
Ray is great! He’s super helpful and friendly. I’m definitely coming back for more excellent service.
2/4/2025
Douglas L. VERIFIED CUSTOMER
Very satisfied!
2/4/2025
Hamish S. VERIFIED CUSTOMER
Frank is an excellent service advisor
2/3/2025
Anthony G. VERIFIED CUSTOMER
Always get exceptional service from Stephanie and her team. She keeps me updated with any service issues that may need to addressed.