Andrew and the entire service staff are very kind and respectful to me. They are why I return to Acura????- Sheila.
10/25/2024
Tory J. VERIFIED CUSTOMER
Derek was fantastic. He let me borrow a TLX while they were performing recall work on my Integra. Very pleased!
10/25/2024
Aries M. VERIFIED CUSTOMER
As usual, Levi is great part of the team.
10/25/2024
Eric And. VERIFIED CUSTOMER
I love you all. Best service dept in the Springfield area
10/25/2024
Joyce T. VERIFIED CUSTOMER
I was treated wonderfully by your repair department! When I ever plan to buy another car or have repairs done I will certainly be back. Thank you for the wonderful service.
10/24/2024
William O. VERIFIED CUSTOMER
There is very nice and trained professionals working here. Will recommend this car shop to anyone
10/24/2024
Victor M. VERIFIED CUSTOMER
Great service! Everyone here is lovely and professional.
Cheers to Levi
10/24/2024
Donna S. VERIFIED CUSTOMER
Appreciate friendly service, and explaining the concerns that are needed ( parts , brakes etc. ) to keep my vehicle safe, and running good.
10/23/2024
Brenda J. VERIFIED CUSTOMER
I will be happy to answer your survey. Andrew was very nice and professional and I enjoyed him being my technician!!
10/23/2024
Sherri M. VERIFIED CUSTOMER
Very friendly. My loaner was ready. Very satisfied.
10/23/2024
Sandee S. VERIFIED CUSTOMER
Brent went above and beyond to take care of me. I appreciate all the hard workers in the service department.
10/23/2024
Sherry P. VERIFIED CUSTOMER
Levi was very professional and kind. I had a bad experience with the call center, but Levi proved that the Accura of Springfield has excellent customer service. Thank you.
10/23/2024
Edgar S. VERIFIED CUSTOMER
Have always been satisfied with you dealership! ??
10/23/2024
Elizabeth M. VERIFIED CUSTOMER
Brent was THE BEST! He was very informative, helpful, polite, personable ... a welcomed change from the previous service person we worked with. Up to this point, we have been disappointed with Frank Letta. Brent is helping turn our opinion around. Thank you Brent!
10/22/2024
Lynne M. VERIFIED CUSTOMER
Andrew stepped in and made my frustrating experience with the answering service a win in the end. ????
10/20/2024
Christina W. VERIFIED CUSTOMER
Brent was very communicative and very kind. Very personable and made sure we had a loaner car since it would take longer. Excellent customer service provided by Brent!
10/20/2024
Chris G. VERIFIED CUSTOMER
Always a great experience working with acura service team. Brent was great
10/20/2024
Michele B. VERIFIED CUSTOMER
:)
10/18/2024
Sherri D. VERIFIED CUSTOMER
Andrew is always friendly and gives complete & accurate info on the estimate and the actual bill. I am glad to have him as my usual service advisor.
10/18/2024
Hoa T. VERIFIED CUSTOMER
Service was wonderful, I got in to drop my car off for recall and was greeted by the service advisor whom he helped me out in a timely manner.