The advisors who work with are always kind, polite, easy to talk with and extremely well informed about any questions I may have. They explain things easily in layman’s terms and are willing to repeat the information until I feel like I understand. No matter how small the issue may be, they never are demeaning. Instead just very patient. They can laugh and smile and have a good sense of humor putting me at ease.
Thank you for giving the fine service I always get. The advisors even include their work number so that they can be contacted if an issue arises. Always so accommodating!
5/22/2024
Madonna H. VERIFIED CUSTOMER
No issues
5/22/2024
Matthew K. VERIFIED CUSTOMER
Randy is always great. Mike Price was a soggy wet ****.
5/22/2024
Larry M. VERIFIED CUSTOMER
They completed a lot of work in a timely manner. Everyone at frank leta Honda appears to be concerned about their relationship with their customers.
5/22/2024
Barbara-Ann H. VERIFIED CUSTOMER
Your people are exceptional!
5/22/2024
John T. VERIFIED CUSTOMER
Everything was done beautifully
5/21/2024
Mike S. VERIFIED CUSTOMER
Excellent service!
5/21/2024
Timothy P. VERIFIED CUSTOMER
Tyler was great. I asked him to not move my seat. I have had several back surgeries and everything has to be left alone.
He did great. Everything was as it was supposed to be.
Service people that listen to the customer are gold.
Keep that man happy. He is a keeper.
Tim Patterson
5/21/2024
Bill H. VERIFIED CUSTOMER
Tyler was great
5/21/2024
Carol P. VERIFIED CUSTOMER
Very helpful and pleasant.
5/21/2024
Austin A. VERIFIED CUSTOMER
**** did a great job!
5/21/2024
Schandler R. VERIFIED CUSTOMER
Tyler is awesome, I truest him with all my cars!
5/21/2024
Randy S. VERIFIED CUSTOMER
**** was efficient and to the point. Got my car in and out while I waited for a transmission service in very good time and mo major effort to upsell more work. Well done!
5/20/2024
Christopher S. VERIFIED CUSTOMER
Tyler was quick to get my service going, kept me informed on status, and efficient in my check out. He followed up to make sure I was satisfied with my service.
5/19/2024
Franklin W. VERIFIED CUSTOMER
Tyler was attentive and efficient. Very professional.
5/19/2024
Anna R. VERIFIED CUSTOMER
I really appreciate the thorough records that are kept there. They were able to say which tire was repaired before. This time it was the valve stem. It was replaced at no charge. It was time for an oil change and that was fine too. The best part, it was under the time I was told it would take.
5/19/2024
Amy H. VERIFIED CUSTOMER
Hi - This service visit was not like any previous experiences at FLH. Very disappointed that I did not receive a return phone call after the multi-point check with technician. Kept thinking someone should be calling soon - that was on Thursday. Nothing.
Also, given the maximum warranty on the vehicle, I was taken back that basic diagnostics were not covered, at least a portion. This trip made me rethink my FLH for life strategy. Again, very disappointed.
On Friday, I had to call to ask about my vehicle at lunch time. Again, no phone calls from Service. This just so unlike the customer focused given previously. And, this is not small dollars. Very disappointed in the lack of focus on the customer.
Kudos to Manager; he called and apologized & quickly made plans to get my vehicle ready for pickup.
5/19/2024
Cindy M. VERIFIED CUSTOMER
I had concerns and questions that were answered and Tyler educated me about what my vehicle needed and helped me save money. Great customer service and getting me out of there at the time that I needed thank you
5/19/2024
David R. VERIFIED CUSTOMER
Tyler Saliski is always very professional and personable at the same time. We always appreciate his friendly demeanor and his honesty when dealing with our vehicles.