The rep was great, they neede to order a part so she got me a loaner. Very good service.
2/9/2025
Melvinor M. VERIFIED CUSTOMER
Danielle Levy did a wonderful job keeping me updated when my car was in service. I would love to work with her again. Thanks Danielle.
2/8/2025
Joe R. VERIFIED CUSTOMER
He’s a great guy, keep him and give him a raise!!
2/8/2025
Bill H. VERIFIED CUSTOMER
Ms. Young was
professional and polite.
2/8/2025
Fred K. VERIFIED CUSTOMER
Great service as always. Thank you
Shauna- you are the best
2/8/2025
Nancy N. VERIFIED CUSTOMER
They forgot to clear my oil code
2/8/2025
Eric S. VERIFIED CUSTOMER
Great!
2/8/2025
Richard F. VERIFIED CUSTOMER
Frank did a great job explaining the situation to me. And as expected, the Leta honesty came through as I would expect. Thank you for excellent service.
2/8/2025
Angela D. VERIFIED CUSTOMER
Danielle was very professional and helpful, even though I could tell they were severely understaffed. On her desk was paperwork for multiple vehicles that were ready to go but she was consistently being interrupted with questions from others. I don’t know how she got any work done in that environment. She maintained a level head and was polite and professional.
However, Dealer Management needs to staff their very busy service department appropriately before their current employees get burned out.
2/7/2025
Heather H. VERIFIED CUSTOMER
Dashauna was a blessing and a delight. I look forward to working with her in the future.
2/7/2025
Sabrina F. VERIFIED CUSTOMER
Great job
2/7/2025
Jodi D. VERIFIED CUSTOMER
Tyler is a great customer care provider. He made sure everything was completely taken care of. Wonderful support.
2/7/2025
John W. VERIFIED CUSTOMER
The service staff were very nice and attentive. I appreciated the rental car. However, it was very busy when I picked up the truck and no instruction was provided on how to use and lock the tonneau cover. I felt this would have completely satisfied me. Also, we did not receive face to face instruction on how to use all the electronics on the truck when we purchased it other than programming the cell phone. All other vehicles I have purchased from Honda and other car dealers included this upon purchase. I think this is an area that could be improved.
2/7/2025
Jae And. VERIFIED CUSTOMER
He was so wonderful! Thank you!
2/7/2025
Laura H. VERIFIED CUSTOMER
They couldn’t figure out how to repair my car
2/7/2025
Tom R. VERIFIED CUSTOMER
Danielle was very professional, kept me informed. She did everything I asked of her, and it was a pleasure bringing my vehicle to a place that actually did what I asked them to do. You have gained my trust Danielle and Frank Lita
2/7/2025
Not-Provided T. VERIFIED CUSTOMER
Stevie has impressed me and I look fwd to working with her when i have future maintenance needs for my car. Thanks for a job we'll done.
2/7/2025
Michael R. VERIFIED CUSTOMER
I appreciate Tyler’s good care in helping me get our 2017 CRV taken care of and in getting us scheduled for maintenance and new tires on the 2021 CRV for next week. We have been using Frank Leta Honda since we moved here about 8 years ago. Additionally, we sent family there that purchased vehicles too. We started off with this dealership having a great experience but then the atmosphere had a big shift. Working with Frank Leta Honda was no long pleasant and frankly challenging. We have ready to take our business elsewhere. Hopefully dealing with Tyler will restore some confidence.
2/7/2025
Sam K. VERIFIED CUSTOMER
Great Job by the team!
2/7/2025
Jackie G. VERIFIED CUSTOMER
Danielle was professional, knowledgeable, and very easy to work with. I appreciate her personable approach.