Good communication and car was fixed in an appropriate amount of time. Would come back again if needed.
3/24/2024
Shawana B. VERIFIED CUSTOMER
The car wash still isn't working. I'm supposed to have free carwashes for the life of the car. I was not offered a car wash coupon. O had to ask for one. This dealership is really going downhill.
3/24/2024
Dustin H. VERIFIED CUSTOMER
Yeah he did a great job
3/24/2024
Kathryn N. VERIFIED CUSTOMER
My car was worked on last year & I couldn’t get 50 feet down the highway. A bolt was forgotten to be placed. I understand mistakes happen but then I had a new starter put in through the extended warranty and immediately after the car makes a high pitched whirling noise. Also, the auto idle has not worked one time after the new starter. I was told by Ken it was because it was so cold then I was told it was because my battery is low. I did have 4 new tires put on without incident. On Wednesday I had front suspension arms and bushings replaced and now when I brake there is a clear rubbing sound as the car slows along with a creaking noise. I called and left a message earlier today (it’s Sunday). I’ve been off work and hadn’t been driving the car. I’ve been a customer many years and have never had any issues until this last year. My concern is that one of these new problems is going to make big trouble at a later date and it’s not due to expected wear and tear. My confidence is a bit shaken at this point.
Please know that ALL of the staff I’ve encountered have always been friendly and helpful.
3/24/2024
Bill H. VERIFIED CUSTOMER
Great service
3/23/2024
Marc H. VERIFIED CUSTOMER
I was told my car would take 90 minutes to complete. I informed my advisor I would be waiting in the lobby. I was never updated on the progress or told it was done. I checked in after 2.5 hours, only to be asked “oh you were waiting?” Even though it was written in big red letters on my paperwork. I don’t really appreciate the waste of my time.
3/23/2024
Ted W. VERIFIED CUSTOMER
Great Service Team!!!
Thanks
3/23/2024
Pamela D. VERIFIED CUSTOMER
All staff members were very friendly and polite
3/23/2024
Gloria S. VERIFIED CUSTOMER
Thank you for the quick and efficient service! I was very pleased with the experience!
3/23/2024
Ronald M. VERIFIED CUSTOMER
Excellent job!!
3/23/2024
Marshall N. VERIFIED CUSTOMER
The entire organization at Leta is 1st rate.
Brandon was very dedicated and handled my recall and other service needs with total care & concern.
3/23/2024
Modupe O. VERIFIED CUSTOMER
Thanks! Have a great weekend!
3/23/2024
Betty M. VERIFIED CUSTOMER
Stevie was very knowledgeable, efficient,
and courteous.
3/23/2024
Dennis M. VERIFIED CUSTOMER
Brandon was the best rep I have worked with so far at Frank Leta
3/23/2024
Jennifer M. VERIFIED CUSTOMER
I was late due to an ill child but they still graciously accommodated me
3/22/2024
Kirk C. VERIFIED CUSTOMER
Always friendly and attentive to my needs very good job
3/22/2024
David R. VERIFIED CUSTOMER
Service was excellent
3/22/2024
Carol K. VERIFIED CUSTOMER
Completely satisfied after a few setbacks occurred.