Paid $200 dollars plus for a diagnostic that wasn't able to identify the issue. Car wash bay not working. Shuttle was good.
3/4/2024
Meredith G. VERIFIED CUSTOMER
Tim was awesome! Great communication. Buy him lunch! Or some PTO!
3/3/2024
Not-Provided (. VERIFIED CUSTOMER
Stevie did a great job keeping me informed.
3/3/2024
Donald H. VERIFIED CUSTOMER
Tim Dobrinic is excellent and a great asset to your company. He was able to turn a horrible problem and made us very satisfied with the outcome. When /if future visits are need we will choose Tim to work with, he is the face of your company and worth his weight in GOLD and then some! Thank you very much Tim.
3/3/2024
Laura &. VERIFIED CUSTOMER
Thanks again Tyler for your customer service and handling my concern quickly and professionally.
3/3/2024
Sridhar C. VERIFIED CUSTOMER
None
3/3/2024
Andy F. VERIFIED CUSTOMER
Repairs were done to my satisfaction at agreed upon price and in an acceptable timeframe. You all have not let us down yet. Leta’s level customer service, the ease of doing business, and the high level of quality means the next car I buy will be from Frank
Leta Honda.
Let’s about Tim. He’s fantastic. Again, ease of doing business. He helped me with the car I brought in. He also answered questions about the Honda Passport I bought from Frank Leta Honda. Tim is the reason that the first question I ask when I arrive for service is, “Is Tim working today?”
3/3/2024
Angie S. VERIFIED CUSTOMER
Super friendly! Upfront and responsive. This is why we came back to your dealership!
3/3/2024
Deborah D. VERIFIED CUSTOMER
Brandon was a delight to work with. He explained everything thoroughly and kept me informed. Much appreciated.
3/2/2024
John L. VERIFIED CUSTOMER
Courteous and professional.
3/2/2024
Steven S. VERIFIED CUSTOMER
Stevie Duboise was very professional and kept me up to date with the status of my car. I would highly recommend her to others for car service care!
3/2/2024
Jennifer R. VERIFIED CUSTOMER
Leigha was able to special order a new set of tires that I wanted and priced it comparable to Dobbs making it more convenient to rotate for free now when getting an oil change at your dealership. Also the brake work was less and the tire alignment very reasonable. In summary, I always have good luck servicing my vehicles at Frank Leta and you don’t have to wait days or weeks for an appointment. Thanks for the great customer service!
3/2/2024
Joseph H. VERIFIED CUSTOMER
I’m concerned with the multi break inspection. I did not include tire rotation with my service because my tires were recently rotated at Discount tires and it’s free. I was told by the service advisor that they would eyeball the brake wear, that’s not very comforting. I’m just do t know if I’ll come back in the future.
3/2/2024
Michael S. VERIFIED CUSTOMER
Whatever was done to my driver side mirror, has now made it look like a fun house mirror. Otherwise the service was great. I will be calling in again to talk about fixing the mirror
3/2/2024
Nonie B. VERIFIED CUSTOMER
Thanks for everything
3/2/2024
Brian A. VERIFIED CUSTOMER
Randy is MAGICAL. I drive from Fairview Heights to get service from him. He has never steered me wrong and I trust him COMPLETELY!!
3/1/2024
Daniel C. VERIFIED CUSTOMER
I received my vehicle back way sooner than expected and was pleased with the results.
3/1/2024
William G. VERIFIED CUSTOMER
Listened to our concerns with our van and went out of his way to contact the right people to get our situation taken care of . Communication was good and he got us taken care of when we were ready to come in. Very pleasant to deal with!