Kevin was awesome! The vehicle was done in record time. Even completed the warranty work that had not been planned. He was friendly, helpful and made sure car was completed expeditiously.
1/9/2024
Katherine M. VERIFIED CUSTOMER
Jake was very informative and answered all my questions with patience and honesty!
1/9/2024
Angie K. VERIFIED CUSTOMER
Everyone was so kind to make sure my car was safe to drive in upcoming snow. My husband is in hospital and I am driving alot more than usual. Thank u so much for working me in even though had no appointment
1/9/2024
Carole R. VERIFIED CUSTOMER
Tyler,
Is nice to work with as well as others.
1/9/2024
James G. VERIFIED CUSTOMER
The service was great however, I purchased the vehicle in November 2023 but little to my knowledge, the tires have lug nut locks but I didn’t have the tool to remove them and had to take it to another dealer for service.
1/9/2024
John R. VERIFIED CUSTOMER
Courteous,professional service. Thank you
1/9/2024
Mark Y. VERIFIED CUSTOMER
Kimberly Gibson did a fantastic job going over all the services, cost and estimated wait time. I was very impressed with the customer service, maintenance and amenities your dealership offers. Even though you are 90 minutes away I will definitely go to Frank Leta Honda for my next service or Honda purchase.
1/9/2024
Zachary M. VERIFIED CUSTOMER
I purchased a used 2020 Chevrolet Silverado in December and a few weeks later noticed that one of my license plate bulbs was out. I purchased a new bulb and it still didn’t fix it so I made an appointment to have it looked at. I was told to begin with that it sounded like a wiring issue and was also told they would check it out and let me know what the issue was. After about an hour wait I received a text saying my truck was ready. They determined it was still a bad bulb, replaced it without consulting me first and I was charged $74 and some change. If I would have known that it was still a faulty bulb and how much I was going to be charged I would have replaced it again on my own.
1/9/2024
Gregory M. VERIFIED CUSTOMER
I took my ridgeline in for a tire pressure monitor system error. The vehicle has a 48 thousand bumper to bumper warranty. The technician said the service would cost me $600+ to fix it. I ended up paying $120+ for the work done and as soon as I got in to go home the same sensor error came on. I paid for nothing!!! I'm am so frustrated with your service department that I think I should not bother coming back to your dealer. It's a shame because I have been a faithful customer since 1998.
1/9/2024
Boyd W. VERIFIED CUSTOMER
She was vert helpful and kept me informed on everything. Valuable employee!
1/9/2024
Jeremy W. VERIFIED CUSTOMER
Tyler is a good guy. Interacting with him is a good experience
1/9/2024
Barbara P. VERIFIED CUSTOMER
Perfect
1/9/2024
David G. VERIFIED CUSTOMER
Great service - well done with great communication
1/9/2024
Sharon C. VERIFIED CUSTOMER
Except for longer than usual everything was great friendly people and comfortable chairs
1/9/2024
Gary B. VERIFIED CUSTOMER
Thanks, Kevin was very friendly and a true professional!
1/9/2024
Jeannine B. VERIFIED CUSTOMER
I liked the manner in which the technician proceeded with the job to begin on my car. I could have done without all the text messages while waiting for it to be ready.
1/9/2024
Steven M. VERIFIED CUSTOMER
Tim was good, just dont really understand why it takes an hour and a half for a oil change and tire rotation
1/9/2024
John G. VERIFIED CUSTOMER
As usual, good service.
1/9/2024
Shelli S. VERIFIED CUSTOMER
Leigha did a phenomenal job at keeping me updated on my vehicle. I greatly appreciated all of her help. Excellent job.
1/8/2024
Anthony B. VERIFIED CUSTOMER
The previous time that I contacted you for an oil change. I had a discount coupon that was expiring that day. They would not extend me the discount to the next day. I took the car to Ed Napleton Honda and they got me in the same day and accepted the discounted price. It's the little thing that counts.