From the moment I arrived at Frank Leta, and was greeted by Bell, I knew this was going to be an exemplary experience. Leigha was knowledgeable, listened to my concerns and gave me superior customer service - I don’t often say this because I worked in customer service for my entire career. I am saddened that customer consideration has been lacking lately in our world. So when I have a superior experience … I tell everyone I know.
I don’t have much as a widow but I still bring my vehicle to Frank Leta because it is not just dollars that sets companies apart but pride in a team of top notch people is what I look for. Every step of the repair I felt I could trust Leigha, and the entire crew, with my vehicle ~ thank you!
1/8/2024
Brian H. VERIFIED CUSTOMER
Tyler Salinski is an incredible human being. You guys are absolutely blessed to have him as an employee. He deserves a promotion.
1/7/2024
Jeffrey P. VERIFIED CUSTOMER
Great service!
1/7/2024
Steven L. VERIFIED CUSTOMER
Tim was attentive and efficient. Good service experience. The waiting area is comfortable and clean and has snacks!
1/7/2024
Gregory J. VERIFIED CUSTOMER
My vehicle had been done for some time before anybody notified me. In fact, I had to go look for it myself and found it on the "ready" lane before anybody told me about it.
1/7/2024
Donna W. VERIFIED CUSTOMER
I'm always impressed with the professionalism and general caring provided by Tyler and others I've had the pleasure of working with over the past 5 years.
1/7/2024
Amanda Q. VERIFIED CUSTOMER
When I called to make an appointment I scheduled the first available date the person answering the phone gave me. I arrived to my appointment 7min early, and then I waited for 2 hours for my car FOR A STANDARD OIL CHA GE. Complimentary oil changes are great, but not when you have to wait 2 hours…my time is much much more valuable. Would have much rather taken a $500 discount when I bought my car and I could have taken it to my favorite mechanic who would have serviced my car at my appointment time and given me back 90 min + drive time back to my day.
1/7/2024
Pam B. VERIFIED CUSTOMER
Thank you for checking my tire even though I didn’t have an appointment. The dealership has always gone the extra mile. Wonderful staff!
1/7/2024
Thanh T. VERIFIED CUSTOMER
Tyler is honestly, care for our cars and professional hard working
1/6/2024
Sarah R. VERIFIED CUSTOMER
Kimmie is amazing!
1/6/2024
Candace W. VERIFIED CUSTOMER
Thank you!
1/6/2024
Linda R. VERIFIED CUSTOMER
Tyler is amazing! The best experiences I’ve had anywhere with maintenance on my cars!
1/6/2024
Barbara-Ann H. VERIFIED CUSTOMER
Excellent as always! Don’t lose any of your personnel. Rita as always was wonderful as was Katie and Kim!
1/6/2024
Scott D. VERIFIED CUSTOMER
Staff is great and completed when needed to be done quickly. Staff is always easy and fun to work with
1/6/2024
Miguel A. VERIFIED CUSTOMER
Excellent service, the team was able to answer all our questions during our visit and we appreciate the time they took to explain in detail what is being performed to the vehicle and other service recommendations. They demonstrated that are well trained and very knowledgeable. Great experience overall.
1/6/2024
Eric W. VERIFIED CUSTOMER
Good friendly service, loaner car provided for my convenience
1/6/2024
Stephen C. VERIFIED CUSTOMER
I’m completely satisfied with my experience with Tyler Saliski.
1/6/2024
Lisa C. VERIFIED CUSTOMER
Kim was awesome, very helpful, and thorough. I appreciate all her help.
1/6/2024
Charles B. VERIFIED CUSTOMER
Great service!
1/6/2024
Michael G. VERIFIED CUSTOMER
I was very impressed with the service and with Kimberly Gibson in particular. I believe that a good service department is what sells cars.