1) I waited 2 hours for an oil change and I had to find someone to see if it was finished.
2) I wasn’t informed until after the oil changed that I did not have service plan when I mentioned I thought I still should when asked in arrival.
3) Do you still wash cars as a part of the service? My car had finger prints on the driver’s door went I let.
12/20/2023
Kaitlyn G. VERIFIED CUSTOMER
TYLER ROCKS and has incredible hair
Recommend him!
12/20/2023
Michael K. VERIFIED CUSTOMER
I have a service plan, so the cost was no factor. Tyler was courteous, communicative, and explained everything well. I was given an estimated wait time and it was spot on. He even helped me with a question pertaining to parts (not service) and I was able to order the part I was looking for d ick it up the very next day.
12/20/2023
Steven K. VERIFIED CUSTOMER
Took the time to make sure all of the needed inspections were ordered. Kept us informed and got us out of there in a timely manner. Very nice to work with!
12/20/2023
Steven K. VERIFIED CUSTOMER
Explained everything well. Kept us informed and got us out in a timely manner.
12/20/2023
Michael F. VERIFIED CUSTOMER
Car leaked oil when picked up. Had to take back into shop.
12/20/2023
Brenda V. VERIFIED CUSTOMER
Professional and polite
12/19/2023
Sue P. VERIFIED CUSTOMER
Other Honda companies offer a car wash after the service. I was very satisfied with the technician that worked with me and with the service department.
12/19/2023
Ellen S. VERIFIED CUSTOMER
Great job
12/19/2023
Sandra P. VERIFIED CUSTOMER
Leigha was attentive to my needs and saw that they were met. Kind and efficient.
12/19/2023
Jason M. VERIFIED CUSTOMER
I have tried for almost 2 days to get a hold of Tyler and discuss my needed repairs. He has not contacted me yet.
12/19/2023
Tiffany G. VERIFIED CUSTOMER
Tyler was amazing! Very professional. Took good care of me. I will b requesting him next time!
12/19/2023
David And. VERIFIED CUSTOMER
Kimberly was fantastic to work with and immediately resolved an issue on our odyssey as well. Very professional and very knowledgeable. We will be asking for her by name for any work on our two Honda vehicles. Excellent service!!! Dave & Barb Vogt
12/19/2023
Susan D. VERIFIED CUSTOMER
Drop off - very slow. Long wait.
Pick up and quality of service as well as communication - awesome!
12/19/2023
Justin W. VERIFIED CUSTOMER
Keep up the great work!
12/19/2023
Timothy Q. VERIFIED CUSTOMER
Tyler is always helpfu and professional. Nothing but good things to say about him.
12/19/2023
William C. VERIFIED CUSTOMER
Every service I have performed at Leta is always above and beyond, keep up the great work
12/17/2023
Gwenan S. VERIFIED CUSTOMER
Very informative, knowledgeable & helpful ….great service advisor. I
12/17/2023
Yongjian L. VERIFIED CUSTOMER
Leigha was great in helping me today.
12/16/2023
Kim L. VERIFIED CUSTOMER
Katie was professional & very helpful!
So pleased with the prompt service!
Thanks so much!