Took 2 hours over what time I was told, didn’t have my parts in stock even though I called ahead with plenty of time for them to receive them, I got told to calm down when I found out the technician working in my car LEFT so my car was untouched for 10 minutes before someone finally realized. I brought it in because I don’t have time to do it myself but I would rather do it myself than bring it in
12/7/2023
Karla E. VERIFIED CUSTOMER
Very good at explanation of the issues and always trust her to look out for me. She found 400$ + in savings as a loyal customer of Frank Leta
12/7/2023
James G. VERIFIED CUSTOMER
The tech was great, however I didn’t like that I received an email saying the part was in but when I got there was told it was not available in yet and to come back tomorrow!
12/7/2023
Michael R. VERIFIED CUSTOMER
Sam and Brandon, his trainee, took care of me quickly and professionally.
12/7/2023
Jeffrey E. VERIFIED CUSTOMER
A lot of work was performed. You worked w me on pricing which I appreciate. So far so good. I have smelled an odd burning like smell but I think it maybe residual fluids that were changed out. We’ll see.
12/6/2023
Daniel L. VERIFIED CUSTOMER
Extremely poor (late) communication. Tools is that work had been completed, when it in fact had not been.
12/6/2023
Kathi F. VERIFIED CUSTOMER
Communication was non-existent. Was promised calls back and never received them. When we arrived the paperwork was not complete. Was given several different estimates for one job and had to argue to get the right price.
12/6/2023
Theodore P. VERIFIED CUSTOMER
Leigha was great. Super friendly, and did a great job of communicating throughout my visit.
12/6/2023
Catherine F. VERIFIED CUSTOMER
Everything was very efficient and quick in terms of my service appointment. Brandon was very kind and professional. Completely happy with the experience!
12/6/2023
Mary A. VERIFIED CUSTOMER
Tyler did a great job for my routine service appt, and was also invested in training another advisor. Thank you!
12/5/2023
William R. VERIFIED CUSTOMER
Great job as usual
12/5/2023
Neva H. VERIFIED CUSTOMER
Everything relating to the harness is working well. Thank you!
12/5/2023
Edgar M. VERIFIED CUSTOMER
This was my first time working with her
Since my regular service tech
Ryan promotion.
Looking to work with her forward
12/5/2023
Gabrielle W. VERIFIED CUSTOMER
Great service. Very helpful and precise. Thank you
12/5/2023
Amanda C. VERIFIED CUSTOMER
Efficient, professional, and effective. Work went off without a hitch. Great personnel to work with.
12/5/2023
William B. VERIFIED CUSTOMER
Good service completed on time.
12/5/2023
Stacy W. VERIFIED CUSTOMER
Kimberly did a great job, and was very pleasant to work with.
12/5/2023
Ryan B. VERIFIED CUSTOMER
Tyler and Jake were very helpful and professional.
12/4/2023
Phyllis B. VERIFIED CUSTOMER
Thank goodness for Tyler. He knew right away what the problem was with my car and saved me a diagnostic test charge. He is now my go to guy for service.
12/4/2023
Heather M. VERIFIED CUSTOMER
Tyler is wonderful. He also had a trainee with him today that did a great job as well.