Tyler was great, so please know that he was not at fault for the time crunch to work me in yesterday. We had a miscommunication between sales and service on a missing license plate bracket, so I will need to come back as the part was not in house. I was at the dealership for more than an hour and I had to leave for a required meeting before any work could be done on my van. Please assure Tyler that I appreciated his attempt to help me with not prior awareness of what was expected.
11/1/2023
Sharron R. VERIFIED CUSTOMER
Always been pleased with the service from Frank Leta Honda. Clean facility and respectful people.
11/1/2023
Steve T. VERIFIED CUSTOMER
Jimmie was extremely helpful this morning. She welcomed me with a greeting and a smile.
11/1/2023
Patrick G. VERIFIED CUSTOMER
Well the oil change service went great and James was very helpful! He gave us a quote on Bridgestone tires and we have called and left a message to ask what Bridgestone tire the quote was on and also sent a text and still no response! So not sure if got the message or text but still waiting for answer. Thanks for any help you can give
11/1/2023
Joseph H. VERIFIED CUSTOMER
I’m still having problems with both mirrors. It looks distorted I called but no one has returned my call.
11/1/2023
Eric O. VERIFIED CUSTOMER
Best service ever
11/1/2023
Bryan W. VERIFIED CUSTOMER
Still waiting on a quote for repairs
11/1/2023
Sue L. VERIFIED CUSTOMER
Work to be done on my vehicle was clearly explained and accurately cost estimated.
11/1/2023
Mary T. VERIFIED CUSTOMER
Loved Kim. Did NOT like trying to make an apt w/your chat service. The rest was great!
10/31/2023
Marsha P. VERIFIED CUSTOMER
Tim Dobrinic is WONDERFUL!
He ALWAYS takes good care of us! Thanks Tim
10/31/2023
Kent Y. VERIFIED CUSTOMER
Love the service Tyler gives us!
10/31/2023
Miriam H. VERIFIED CUSTOMER
I was quoted $60 to replace the engine air filter. I purchased one on Amazon for $13.
10/31/2023
Mike C. VERIFIED CUSTOMER
Kim is awesome. Shoots me straight evertime I deal with her.
10/31/2023
Taya H. VERIFIED CUSTOMER
Always good service at Frank Leta, thank you!
10/31/2023
William R. VERIFIED CUSTOMER
Kim provides superior service to me whenever I bring my car in for maintenance. It's people like her who keep people like me returning there for our service. I also want to give a shout-out to the shuttle service provided to me while my car was being attended to. Deja (sp.) couldn't have been nicer and more friendly as well as a safe driver. Thank you to everyone.
10/31/2023
Joe B. VERIFIED CUSTOMER
Don’t like being told that there is no walk in service for an oil change and that I need to make an appointment. I don’t always know in advance when I can get in for an oil change. May have to look for other options going forward.
10/31/2023
Harold J. VERIFIED CUSTOMER
I drove 600 miles for the appointment that they couldn’t find but they worked me in and completed the repair. I was there for 6 hours but the atmosphere with refreshment’s and TV definitely helped.
10/31/2023
Keith B. VERIFIED CUSTOMER
Thank you for taking good care of me and my car
10/30/2023
Justin H. VERIFIED CUSTOMER
I don’t understand why the side door to the service area waiting room was locked. Multiple customers pulled on it from outside and customers who were sitting down inside got up to let them in, almost every time.
10/30/2023
Barbara S. VERIFIED CUSTOMER
I think you may have finally fixed it correctly this time.