Took care of all the issues and had to do extensive work to make it happen
1/23/2025
Kimberly L. VERIFIED CUSTOMER
Even though I didn’t get to meet Stevie in person, I think she did a wonderful job handling my account. It’s not easy to have a $5000 repair bill, but Stevie made the process easy and was personable but also professional.
1/23/2025
Kenneth C. VERIFIED CUSTOMER
Great service!
1/23/2025
Jeffrey B. VERIFIED CUSTOMER
Shuna Y. is first rate. She went above and beyond to answer my questions and genuinely cared about me and my car. Will likely be coming back to get some of the recommended services because of her!
1/23/2025
Chris J. VERIFIED CUSTOMER
The entire process from start to finish was as pleasant as it could be, thanks to Grace. She gave consistent updates relevant to the trucks status, was kind and friendly, as well as prompt! I can't thank the Frank Leta team enough!
1/23/2025
Sarah F. VERIFIED CUSTOMER
He was polite and thorough in our interactions. He was very knowledgeable and sought answers to the questions I had.
1/23/2025
Amy B. VERIFIED CUSTOMER
I have taken my vehicle there for routine maintenance since owning it. This is the first time I felt the service person was rude and not knowledgeable. She came across as condescending. Told me to wait outside and someone would be pulling my car up shortly. So I went outside in 20 degree weather and waited for at least 15 minutes for my vehicle to be brought around. I think the only reason I even got my car was because a tech brought another person’s car around and saw me standing in the freezing cold. She came up and asked to see my invoice so she would know which car to bring out.
1/23/2025
Henry A. VERIFIED CUSTOMER
Shauna Young was amazing! Thank you for the excellent service and getting the fuel pump recall completed. Been waiting a year for Napelton….
1/23/2025
Larry K. VERIFIED CUSTOMER
You did great !
1/22/2025
Craig S. VERIFIED CUSTOMER
All is good no problems
1/22/2025
Leonard K. VERIFIED CUSTOMER
Leigha was great. Love her attitude and quick turnaround on questions.
1/22/2025
Cyndi F. VERIFIED CUSTOMER
Leigh is the best! Thanks ????
1/22/2025
Thomas H. VERIFIED CUSTOMER
Randy was very personable.
1/22/2025
Sara C. VERIFIED CUSTOMER
Tim is my preferred advisor and always goes the extra mile to make sure I understand any work I need to have done as well as making sure that my warranties or coupons and service contracts are applied if necessary.
1/22/2025
Jenna O. VERIFIED CUSTOMER
Tyler S. was wonderful and so helpful with my visit! He answered all of my questions and was able to accommodate my schedule with my appointment finishing up earlier than expected. It was much appreciated!
1/22/2025
Lonnie R. VERIFIED CUSTOMER
Did not shut off the maintenance message on my dashboard. Now I have to bring back the car to get that off.
1/22/2025
Crystal C. VERIFIED CUSTOMER
Tirek was friendly and helpful. An all-around pleasant experience today.
1/22/2025
Kelly S. VERIFIED CUSTOMER
Tyler was awesome as usual. He got me in the day and time I requested and my service and EPS recall was completed quickly. Thanks!
1/22/2025
Lee G. VERIFIED CUSTOMER
service plus people involved were all professional.