I usually have TYLER, whom I think is the BEST OF THE BEST, but Kathryn
Also was helpful and knowledgeable! She is a keeper!
10/25/2023
Dana H. VERIFIED CUSTOMER
Good man!
10/25/2023
Snow L. VERIFIED CUSTOMER
Always reliable and professional service in a friendly environment. Thank you.
10/25/2023
Alvin W. VERIFIED CUSTOMER
Keep up the good work
10/25/2023
Keith P. VERIFIED CUSTOMER
Kimberly is friendly and very helpful!
10/25/2023
George P. VERIFIED CUSTOMER
Sam did a super job and went over and above the call of duty to help me in numerous ways!
10/25/2023
Mark J. VERIFIED CUSTOMER
Very pleased with Samuel.
10/24/2023
Richard R. VERIFIED CUSTOMER
This is the second time of 3 oil changes where you put a sticker on the inside of my window with a date and I assume it is supposed to be the mileage of next oil change. However the mileage is only a few hundred from what I am at currently, completely useless. Please have your process updated to make sure the mileage is correct or don’t put a sticker on my car. Thank you.
10/24/2023
Lindsay P. VERIFIED CUSTOMER
Everything was great.
10/24/2023
Michael A. VERIFIED CUSTOMER
Appreciate everyone who works there, everytime I have had my car serviced it’s been a pleasant experience everytime and every issue has always been fixed. Thanks again !
10/22/2023
Arteveld Ii. VERIFIED CUSTOMER
Tim D. always does an awesome job!
10/22/2023
Tracey R. VERIFIED CUSTOMER
My check engine light is back on with the exact same issue. I have to be inconvenienced once again, miss work and bring my vehicle back in on Monday. I do not want this car.
10/22/2023
Shawana B. VERIFIED CUSTOMER
My service advisor never met with me. I had to follow up with a service advisor when my car was finished because I saw it was ready but no one ever came to tell me it was ready. I noticed red check marks near my tire report but it wasn't mentioned to me on check out so I had to ask about it. Terrible experience at this visit which was unusual. My car also wasn't washed. Get it together or I will take my business elsewhere.
10/22/2023
William R. VERIFIED CUSTOMER
I came in for a cable replacement recall and she got me right in and the replacement cable took less time than first thought it would. She was very friendly and helpful. I also told her we were having trouble with the car automatically locking on us when we got out of it so she got right in and reprogrammed it for us.
10/21/2023
David J. VERIFIED CUSTOMER
Kathryn was exceptional with helping me have my Honda serviced for the first time at Frank Leta. She explained everything being done to the vehicle, the prices and the estimated time it would take. She showed me around the dealership and helped me find the service waiting area. Kathryn was efficient and very helpful. Thank you
10/21/2023
Meghan L. VERIFIED CUSTOMER
Each time I leave after an oil change and tire rotation I have to recalibrate my TPMS. This seems like something that should be a part of the process there.
10/21/2023
Brandon H. VERIFIED CUSTOMER
James is hands down the most reliable and professional service advisor I have worked with.
10/21/2023
Carmen I. VERIFIED CUSTOMER
Kimmy is the best always!
Rita also
Thanks Mr Letta!!
10/20/2023
Sydney T. VERIFIED CUSTOMER
Devin was great to work with
10/20/2023
Lucinda B. VERIFIED CUSTOMER
My car was outside 15 minutes and I hadn’t been called that it was done, so I went inside to inquire. I was not in a hurry so it was not a problem for me, but that may have been a big issue for someone who had to get back to work or whatever.
Baywatch? Year after year?