Frank Leta Honda Auto Repair Service

It was perfect every body was extremely nice.

Upon pulling into the service bay I was greeted nicely. Things changed once I had my service manager. I felt rushed. She discussed with me what I was there for and informed me that there was not just one recall but there was two. I said that's fine I can wait if you guys can do it. I was also there to get my tires balanced and rotated. The questions I ask concerning that we're not answered, I felt she was multitasking or something but I did not have her full attention. And my question did not get answered. Then she told me what the price was and I wasn't aware at first what she said? It was 119 something? I said what is 119? She says what today will cost. I said I was told when I called that that was $80. She looked me straight in the eye finally and said 80? She said okay, return to the computer and did some more work there. Then she comes back to me and she says okay Mr choate it'll be $89 today. I said I said 80. She said okay 80. I wasn't certain if this was a bait and switch being told one price and I get there and it's another? It's possible that it could have been a misunderstanding. I tell you what if you are interested in what more I have to say then give me a phone call. There is more and if I ever have service there again I'll be sure and get a different service writer.

Impressed they checked air pressure! Didn’t ask! Tired did an outstanding job. Really like your dealership and facility!

The service advisor was spectacular, from start to finish. The experience was wonderful thank you for making customers so comfortable and appreciated.

She was very professional, efficient and informative about my vehicle. She is a keeper.

Everyone was great and I appreciated the shuttle service to and from my house.

Randy always takes care of my entire family. We trust Randy with our cars because of his honesty on repairs. He is a great asset to your company.

Tyler was professional and communicated well.

Stevie did a great job!

Very good service today 1/20/2025

Excellent service , as usual ??

Ms.Shauna Young was fabulous! Great personality

Very satisfied

RANDY is the man, super cool dude 100% deserves a massive raise best employee ever.

Stevie is an excellent service advisor!

Tim is always very helpful. Sometimes I have to break up bigger maintenance efforts into a few smaller ones due to cost. Tim helps me choose the most pressing to put first in such cases. Many thanks! Dave Guest

Stevie was patient, knowledgeable, and very helpful.

Great experience, quick and efficient. Thanks!

Stevie was great and went above and beyond. That is why I go to Frank Leta Honda. The quality of service from the mechanic side and the customer service side is amazing. I would not go anywhere else. Thank you again for all you do. Keep up the outstanding work

Excellent