Paid over $500 to have brakes done and was told some equipment/brake blade in your shop was broken and that “everything should be fine but if your car shimmies on highway bring it back in and we can shave (something) down” made me nervous but I need my vehicle and I paid fir service that seems like it wasn’t done correctly. I’ll just hope nothing happens I guess. Because idk what was meant by telling me this. I’m not a mechanic.
9/7/2023
Ronald S. VERIFIED CUSTOMER
All good
9/7/2023
Catherine H. VERIFIED CUSTOMER
Very nice accommodating staff.
9/6/2023
Robert J. VERIFIED CUSTOMER
Greeting great, easy to relate to, communicate with, and flexible.
9/6/2023
Patrick G. VERIFIED CUSTOMER
Kimberly is a pleasure to work with. I never feel as if she is rushing me. If she doesn’t know an answer she gets one for me. I hadn’t made an appointment this time due to the holiday and she worked with me and got the car in serviced and I was on my way much sooner than I anticipated. That’s caring for a long time customer and one of the main reasons I continue to come back.
9/6/2023
Kris W. VERIFIED CUSTOMER
Great experience as always with Frank Leta!
9/6/2023
Donald S. VERIFIED CUSTOMER
I was greeted by friendly people
Your service rep came to explain where I could wait then came back to show me what they were doing and what is recommended going forward
W was sad to see there were no new vehicles to look at on the showroom floor
Service and people were great I will be back
9/6/2023
Thomas W. VERIFIED CUSTOMER
I had an unscheduled service issue and Kate was very helpful
9/6/2023
Nancy C. VERIFIED CUSTOMER
He's great
9/6/2023
Tom W. VERIFIED CUSTOMER
thanks
9/6/2023
John P. VERIFIED CUSTOMER
Tyler is great. A professional stall times.
9/6/2023
Judy D. VERIFIED CUSTOMER
Tim is always excellent! Rita is the nicest lady!
9/6/2023
Allie N. VERIFIED CUSTOMER
I am not pleased with the detail, the inside of my car up front was not wiped down at all, my trunk wasn't vacuumed and my windshield was not wiped down. How if I have the best detail you guys have but the detail was absolutely horrible !
9/5/2023
William R. VERIFIED CUSTOMER
You are welcome.
9/4/2023
Steven K. VERIFIED CUSTOMER
She was friendly and responsive. Would like to work with her again.
9/4/2023
Lincoln K. VERIFIED CUSTOMER
Jacob was amazing, and so kind
9/4/2023
Mark B. VERIFIED CUSTOMER
Told me my car would be fixed Friday afternoon. Friday at the end of the day was told it would be done Saturday morning. Saturday afternoon went to pick it up and the service writer with big hoops in his ears was a complete jerk. We called abs so we were coming to get it. When we got there he said he would have it done in 2 hours. We had to leave. He told the service manager to deal with us because he didn’t have “Effin time for this ****”. Traded my Honda in at bommarito and they were so nice, turns out you can beat a Leta. Leaving a bad review on google, previously was 5 stars.