Got me in and out of there within the timeframe that they told me they would. I really appreciated that due to the fact that I had a busy day ahead of me.
8/24/2023
Jennifer N. VERIFIED CUSTOMER
James did a great job of picking up the ball and helping me resolve a lingering open issue.
The below is additional feedback, that does not pertain to my experience with James.
In the spirit of some voice of the customer feedback. I would encourage Frank Leta Honda to Call or Text Service and see what that experience is like for a customer. If someone reads this I can also share my experience.
8/24/2023
Kevin J. VERIFIED CUSTOMER
Very professional nice guy had me in and out in a timely manner, I will be back next week with my other vehicle
5 stars for Randy
8/24/2023
Latif A. VERIFIED CUSTOMER
Amazing service as always, thank you thank you and God bless!!!!!
8/24/2023
John A. VERIFIED CUSTOMER
Jacob was great. Very polite and professional!
8/24/2023
Elyse D. VERIFIED CUSTOMER
James was great! Super quick and efficient and now my Accord runs like a dream! Thanks, James!
8/24/2023
Leo T. VERIFIED CUSTOMER
Tyler could not provide a receipt after payment
U still don't have one
8/24/2023
Marilyn C. VERIFIED CUSTOMER
Daeja was great, professional and attentive. I was disappointed with Honda not replacing the battery.
8/23/2023
Chris D. VERIFIED CUSTOMER
Tyler is great, very personable and attentive. Enjoy working with him.
8/23/2023
Diane S. VERIFIED CUSTOMER
Thank you so much for finding the damage to our tire. I’m sure you saved us from being hurt or having a blow out. Thanks again for being thorough and watching out for us. Much appreciated.
8/23/2023
John K. VERIFIED CUSTOMER
Fantastic service!
8/23/2023
Kara V. VERIFIED CUSTOMER
RANDY IS ALWAYS THE BEST.
8/23/2023
Marshall N. VERIFIED CUSTOMER
She did a fantastic job - very personable, attentive, and responsive to my service questions. Spent the ‘proper’ time with me on my visit - very efficient & timely.
8/23/2023
Angel G. VERIFIED CUSTOMER
Everyone is always helpful knowledgeable and kind
8/23/2023
Shelly M. VERIFIED CUSTOMER
Randy is the best! That is why I drive an hour to get my car serviced. There is another dealership closer to my home, but they don’t provide the quality of care and service I get from Randy.
8/23/2023
Partidar B. VERIFIED CUSTOMER
Untruth explain car runs great.
8/23/2023
Anita J. VERIFIED CUSTOMER
The oil change went well, no issues there. When I dropped the car off, Jacob told me he would text updates and let me know when the car was ready. I told him that was fine and that I need to pick up the car by 1:00/1:30 to pick my granddaughter up from school. I waited until 1:00, no text from Jacob, so I called. Oil change was done and he said he was delayed in texting me because he was waiting to hear about parts for my 60k mile service needs. When I looked at the 60k recommendation printout, there were no parts. It was all flushes/fluids. I think he was either busy or distracted. He was apologetic and nice.
8/23/2023
Susan M. VERIFIED CUSTOMER
Great service.
8/23/2023
Derek M. VERIFIED CUSTOMER
James Hannon was awesome. Answered every question I had and made sure I knew the status of my vehicle the whole time I was there. 5 stars all around.
8/23/2023
Lynne G. VERIFIED CUSTOMER
Twice our CRV displayed an error on the dash that literally says “See your dealer”. The service department was unable to determine the problem, stating that there are no recorded errors. Honda needs to update their software in their cars to record these errors.