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Real Reviews from VERIFIED CUSTOMERS
Cathy C. VERIFIED CUSTOMER
Randy is very friendly and helpful. Not pushy. Best waiting room around.
1/16/2025
Willie C. VERIFIED CUSTOMER
Just a little disappointed that I placed a call to her and never got a response. But overall everything is fine.
1/16/2025
David R. VERIFIED CUSTOMER
I have always received good service from Frank Leta after purchasing my 2022 Honda CRV Hybrid. Thank you.
1/16/2025
Bruce C. VERIFIED CUSTOMER
Stevie provided excellent service. She takes the time to thoroughly explains everything that needs to be done
1/16/2025
Babs H. VERIFIED CUSTOMER
Excellent service as always
1/16/2025
**** W. VERIFIED CUSTOMER
The service advisor never returned my phone call or other staffs messages regarding my vehicle being ready. When the service advisor called me the morning of my appointment to confirm what was to be repaired, she told me she would call me at 11:30 as my vehicle should be ready by then. She never called. I called the service dept at 12 and a message was sent to Danielle. I called again at 1pm and another message was sent to Danielle. I called again third time at 3:30pm and another message was sent to Danielle. She was never able to take my call so staff sent messages to her. I received a text message at 5:05pm that my vehicle was ready. I understand services can take longer than expected but the total lack of communication and returned phone calls and messages is very frustrating and disappointing.
1/16/2025
Michael L. VERIFIED CUSTOMER
To Whom It May Concern, I would like to take a moment to acknowledge Tyler Saliski for his exceptional service as a Service Advisor. Tyler consistently goes above and beyond in explaining everything about my vehicle in a clear and easy-to-understand manner. He always provides honest recommendations about what needs to be addressed immediately and thoughtfully includes notes about potential future services to help me plan ahead. Over the years, I’ve worked with many service advisors, but Tyler stands out as the best. His professionalism, attention to detail, and dedication to customer satisfaction are truly unmatched. Frank Leta made an excellent decision in hiring Tyler years ago, and I hope his hard work continues to be recognized. Thank you, Tyler, for everything you do. Your efforts do not go unnoticed! Sincerely, Michael L
1/16/2025
Phyllis G. VERIFIED CUSTOMER
Very professional.
1/16/2025
Andrew R. VERIFIED CUSTOMER
Excellent job and service
1/16/2025
Barbara &. VERIFIED CUSTOMER
Leigha was wonderful she made sure everything was taking care of and done properly.
1/15/2025
Carl T. VERIFIED CUSTOMER
Excellent job, very prompt. Thanks.
1/15/2025
Ashley A. VERIFIED CUSTOMER
Super happy with the experience!
1/15/2025
Shannon S. VERIFIED CUSTOMER
Grace listened to my additional needs related to some codes that had shown up on my vehicle. She also is gathering information for rim repair per my request and is supposed to contact me once she has the information.
1/15/2025
Kellea W. VERIFIED CUSTOMER
Tim is always very helpful and does an excellent job explaining the work needed or completed
1/15/2025
Mary F. VERIFIED CUSTOMER
Dashuna was both kind and knowledgeable. She kept me informed and was so great to work with!
1/15/2025
Donald S. VERIFIED CUSTOMER
Very pleasant to deal with. Very interested in seeing that I was informed of what was being done and scheduled.
1/15/2025
Darlene B. VERIFIED CUSTOMER
Thank you!
1/15/2025
Sarah M. VERIFIED CUSTOMER
Van was ready and sitting outside. After 15 minutes, I approached the service reception area. They asked who my advisor was. One went to locate him. He returned 5 minutes later and helped me instead. I never got my multi-point inspection text. Something about my battery popped up on it, but no one said anything about it ???????
1/15/2025
Bridget K. VERIFIED CUSTOMER
Shawna was exceptional with her customer service & the mechanics got me out in an acceptable time.
1/15/2025
Constance P. VERIFIED CUSTOMER
It is pleasant to come into your service area. The employees are always friendly and helpful
1/15/2025