Randy was professional, understanding, compassionate, and went the extra mile for us. Thank you!
7/19/2023
Charlie R. VERIFIED CUSTOMER
In the past you washed the car, and no little sticker on the windshield to let me know when the next oil change is due.
7/19/2023
Dana H. VERIFIED CUSTOMER
Tyer is great. A 10 for a job well done.
7/19/2023
Jacob J. VERIFIED CUSTOMER
Sold me a car with bad brakes and then wants to do nothing to right the wrong
7/19/2023
Alina A. VERIFIED CUSTOMER
The service was excellent
7/18/2023
Brigitte R. VERIFIED CUSTOMER
I'm waiting on a price fir a heat shield.
7/18/2023
Carl H. VERIFIED CUSTOMER
Tyler, James, and Jake all provided excellent support.
7/18/2023
Steven M. VERIFIED CUSTOMER
James was great, took care of me.
7/18/2023
Alton L. VERIFIED CUSTOMER
The work was great and Tyler was very helpful. However, I l left my vehicle overnight so I would not have to wait. I received an e-mail around 1 that said my vehicle was ready and would I like to pay now. I chose not to pay online. When I got there, Tyler said they had not started work on the car and due to a new system the mechanic had apparently triggered an e-mail to me that said it was completed. I wound up waiting 3 hours at the dealer after an extra trip the night before to avoid that. I am a long time customer and I have bought 4-5 automobiles formLet a that were provided for my work and have always used Leta for service even though other dealerships are much closer. I plan to continue but thought you would want to know the new system may still have some bugs to be worked out. Again, Tyler was great, very apologetic, and found some discounts for my service so I have no complaints there.
7/17/2023
Derek K. VERIFIED CUSTOMER
Randy was a great advisor and kept me in the loop the whole time.
7/17/2023
Gerald S. VERIFIED CUSTOMER
Tyler is always great to work with. Professional, friendly and knows his stuff.
7/17/2023
Deanna K. VERIFIED CUSTOMER
Tyler professional yet warm service nice visit
7/17/2023
Richard Y. VERIFIED CUSTOMER
Jake was a total professional, who kept me informed on everything that was happening with my vehicle. I couldn’t have had a better experience.
7/17/2023
Terri B. VERIFIED CUSTOMER
Every time there is work done on my radio, there are nicks at the bottom of the screen where the tech used some type of tool. I complained about it before and no one has followed up on it. I had the service person take pictures, again. I would like for someone to give me a call to rectify this issue.
7/16/2023
Jill L. VERIFIED CUSTOMER
Major lack of communication & returning phone calls
7/16/2023
Fred K. VERIFIED CUSTOMER
Randy and wife made a great team for me!
7/16/2023
Bob N. VERIFIED CUSTOMER
Layla was terrific after only 1 week on the job. Most helpful great personality. Tim was honest regarding our bill. And that makes a great trust in your dealership. It was a pleasure to do business with you. Folks keep looking up.
7/16/2023
Nancy A. VERIFIED CUSTOMER
Everyone was very nice, but I only wanted an oil change and they tried to charge with with other things. When I said I only wanted an oil change the manager took off the other things. I felt like this is a common practice. I have had these problems in the past. Haven’t been in 10 years. Once was enough to bring back the same feeling. So I will be finding another dealership for my service.
7/16/2023
Kimberly H. VERIFIED CUSTOMER
It seems customer service has really gone down.
7/16/2023
Peggy B. VERIFIED CUSTOMER
Very unhappy. If interested management can feel free to call. Otherwise we'll be taking our business elsewhere.