I’ve been working with Randy for years and he’s always a please. Knowledgeable and makes it easy for the customer. 2 thumbs up/ 5 stars!
7/12/2023
George S. VERIFIED CUSTOMER
It was a strange day. We came in for normal service and an open recalland ended up trading our 2009 on a 2020 while it was being serviced. Kind of an expensive service visit. You will be seeing more of us in the future.
7/12/2023
Alvin W. VERIFIED CUSTOMER
Great job
7/12/2023
Victor K. VERIFIED CUSTOMER
She is very friendly and helpful, I like working with her
7/12/2023
Jenny J. VERIFIED CUSTOMER
Jacob was very helpful and professional. I appreciate his knowledge and advice. Jenny
7/12/2023
Stacy C. VERIFIED CUSTOMER
James Rocks! Seriously he was amazing! He turned a bad situation in to one where I was pleased with the outcome and will make me consider Honda again for my future cae buying.
7/12/2023
Mary Beth. VERIFIED CUSTOMER
Grease marks left on inside of armrest. But service and experience was great
.
7/12/2023
Edward H. VERIFIED CUSTOMER
When I left Friday after being in Thursday all the warning lights came back. I need a reschedule
7/12/2023
Richard H. VERIFIED CUSTOMER
This was the second time we took in for same reason I do not agree being charged for something they should have found the first time.
7/12/2023
Maria R. VERIFIED CUSTOMER
Always a great customer service
7/12/2023
Sharon V. VERIFIED CUSTOMER
They wouldn't fit the recall because they limit it to 3 a day and the online scheduling doesn't say that. So now I have to go back.
7/11/2023
Stacy G. VERIFIED CUSTOMER
My part was supposedly ordered however I never received a call it was in.
7/10/2023
Phillip A. VERIFIED CUSTOMER
She’s friendly and awesome to deal with. Communicates well and keeps you very informed.
7/10/2023
Robert F. VERIFIED CUSTOMER
N/a
7/10/2023
Stephen S. VERIFIED CUSTOMER
They didn’t air up a low tire. They didn’t reset my maintenance computer. It is showing me as overdue. I have to hope they did change the oil. I could have taken it to a quick lube place and got as good or better service for 2/3 the cost and not taken 1hr 45 mins.
7/10/2023
Jason E. VERIFIED CUSTOMER
Tim is a great service advisor. He is very knowledgeable and always courteous, professional, and enjoys his job.
7/10/2023
Debra M. VERIFIED CUSTOMER
James is definitely an asset to your team. He is knowledgeable and very helpful.
I was disappointed however that the text from the service technician recommended a service for my car that didn’t apply to my model car.
7/10/2023
Sridhar C. VERIFIED CUSTOMER
Great job. Thank you
7/10/2023
Stuart S. VERIFIED CUSTOMER
Randy is the greatest!!
7/10/2023
James G. VERIFIED CUSTOMER
Kimmie is phenomenal and did a tremendous job taking care of my needs and my vehicle. Kimmie should be commended and retained for doing so well. However I will not be able to use the service center moving forward. Though this process I learned that Frank Leta charges over MSRP for parts and some of the highest labor rates around. This makes repairs cost more than warranty coverage and insurance coverage. Charging 150% of MSRP seems an unreasonable way to cover the higher costs of other parts of the industry. Please note, Kimmie is likely the only reason I continued with the service after learning about the pricing. In the end, the pricing has left a sour taste with me. Kimmie and the other members of the service team were great, I appreciate Kimmie very much!