Frank Leta Honda Auto Repair Service

I drive an hour to deal with Randy!! He is the BEST!

She got the car checked in and done earlier than expected.

I am so completely disappointed in my service that I will never again visit the dealership. I was faced with multiple versions of what was done to my car while in your possession for over two weeks. I was told it went to the Acura dealership to get struts replaced under warranty and then to find out it never left the Honda dealership and only lubricant was put on my car. When I went to pick up my vehicle Kevin was supposed to call to have a discussion with me, of which I am still waiting for that call. Poor communication, lies all around, still don't know what was even done to my vehicle and waiting for someone to call me to explain why I was told many different things and given the run around for almost two weeks while my car just sat there not getting worked on when I was specifically told you would route it to Acura to further diagnose. We need a car for my son but it will never again be at a frank leta dealership. My car is making the same noises it did when I brought it in, an utter waste of my time!

Tyler was friendly and gave excellent customer service. He explained what needed to be done on my car and tried to get me fair prices.

The service here is always positive and consistent. I am thoroughly satisfied with the wait time and prompt guidance for the work that is required. Tim is great to work with and no pressure for update’s to the vehicle. A+

Tyler did a great job of explaining why repairs were needed, provided picture when necessary and was timely with status.

Tyler was very helpful and friendly.

I would not trust my vehicles to anyone but Leta. Tim and his team work with my family to keep them running in top condition. Estimates for all work is always accurate. Honda products speak for themselves. Tim is the extended warranty that represents and gives the “Slogan Leta for Life” have meaning. Please extend my Thanks for work always well done. ???? Jon Murray ****-****-xxxx

He was great!

Leigha is the best!!! She is very professional and kind. Always smiling and friendly. I look forward to taking my vehicle in as I know she will make sure it taken care of and makes it very easy

Perfect customer service

Leigha was very helpful and made this experience a breeze!

As always the team did a great job. I really appreciate Leta Honda fitting my daughters vehicle in, while shorthanded, so she can safely return to school today!

Danielle was so kind and understanding. She was able to check my van even though she was busy. She was also quick to make sure I was charged appropriately. Very sweet and professional!

Great service, friendly staff. Grace was so nice and helpful. We will be doing all our vehicle servicing at this location from now on!

Tyler is always so professional , efficient detailed on communication and kind . Same service from him Over the span of a few years now . Makes getting car issues fixed less stressful. Thanks Tyler!

Not only do I trust Tyler but your car techs deserve a ton of credit to for customer satisfaction. They do a great job with the repairs.

Excellent service

Just keep up the good work.

We have been loyal Frank Leta customers for 20 years. Having second thoughts about coming back. Brought in my daughter's 2012 Honda Pilot. We bought this vehicle new, and have taken impeccable care of it. On my recent visit, Grace tried to tell me we needed a large number of items services, would have been well over $2,000 before I stopped her and asked her to please review the records because I knew I had done those things. Took some convincing but she did. "Oh yes, have done those things, but still need these others". I asked her to go back, again, and review. Turns out everything except one very inexpensive thing was found in your records. Still not even convinced about the last one. So that item plus the regular service I asked for ended up being just over $200. Not $2,000+. I only bring my Hondas to you for service, if you aren't on top of these things you are of no value to me. I guess my daughter and I need to DO YOUR JOB and both drive around with a full stack of service records going back more than 10 years in our possession at all times to avoid getting scammed by you. I have shared my latest experience with my friends and family to be aware when dealing with you. If your system can't easily keep track of these things then you need to work on rectifying the issue. If you'd like any pointers on what you need I'd be happy to share my thoughts with you.