She took the time to explain an issue to me and answered my questions until I was satisfied with my decision. She did not rush me or pressure me.
12/22/2024
Daryll O. VERIFIED CUSTOMER
Dashuna was awesome very nice and helpful
12/22/2024
Marvin M. VERIFIED CUSTOMER
Timothy was very helpful in service to my vehicle. Thanks very much
12/22/2024
Jane M. VERIFIED CUSTOMER
Thank you. Looking forward to the survey.
12/22/2024
Melissa V. VERIFIED CUSTOMER
Thank you for squeezing me in for a battery replacement. You saved me from being stranded this week!
12/22/2024
Araceli G. VERIFIED CUSTOMER
Good service
12/22/2024
Chris G. VERIFIED CUSTOMER
Grace was very helpful and courteous. Great customer service.
12/22/2024
Melissa W. VERIFIED CUSTOMER
I feel like the interior detail was not great. Found crumbs in seats, dust in vents, and the interior windows have streaks you can still see where my grandkids ran fingers across windows when cold. They did a good job buffing exterior. Amd floors looked good, dash was clean.
12/22/2024
Shannon M. VERIFIED CUSTOMER
This is the worst experience. The bill was inflated the man never called us. We approved $132 and the actual bill over $500. We were in 5000 miles ago and were told our tires were dangerous i cannot imagine how that could happen because 5000 miles ago they were fine. The quote came through with $1300 ties not telling us what kind. Then a text came to us 6 hours later saying how dangerous they were texted for help no response. We have made so many calls to Leta with no response from Brad or the manager. I have no idea what customer service looks like at Leta but they are the worst. I think Tim helped me we got tires after 2 days after our many calls. We were told no tires available so we had to call Sam’s club. This was 2 days of hell.
12/21/2024
Steve U. VERIFIED CUSTOMER
All Good
12/21/2024
Krista J. VERIFIED CUSTOMER
My car is now making a rattling noise that wasn't there before.
12/21/2024
Tom W. VERIFIED CUSTOMER
Customer service girl was very nice and helped me get my answered. I’ll be back soon with some more work to be completed. Thank you. Tom
12/21/2024
Thomas G. VERIFIED CUSTOMER
Awesome
12/21/2024
Kimberly T. VERIFIED CUSTOMER
Kevin was amazing! The whole staff was very friendly and helpful. As always I had the best experience possible.
12/21/2024
Michel G. VERIFIED CUSTOMER
Great service. Tim always does well working with me, answers my maintenance questions, and provides recommendations on service requirements. Than You!
12/21/2024
Carol M. VERIFIED CUSTOMER
Leigha was very patient, looking into past service history and determining when the next three recommended maintenance items should be done.
12/21/2024
Liam N. VERIFIED CUSTOMER
Danielle explained the service I received and the technicians notes thoroughly. I appreciate her transparency and will be back!
12/21/2024
Barb P. VERIFIED CUSTOMER
She was great. Texted with updates. When I called she wasn’t rushed and answered my questions
12/21/2024
Peggy O. VERIFIED CUSTOMER
Tyler is fantastic always very helpful
12/20/2024
Bruce C. VERIFIED CUSTOMER
Stevie was very friendly and professional. Vehicle maintenance was completed earlier than promised.