Our Odyssey was done on Saturday and I left several messages asking what we owed and never heard back until I drove there today (Thursday). The gentleman today was great.
11/8/2024
Laurie V. VERIFIED CUSTOMER
The service department never disappoints. Always awesome service, friendly, helpful, and knowledgeable.
11/8/2024
Michael &. VERIFIED CUSTOMER
Wanted tires rotated but they could not get lug off… Frank Leta did rotation last time but I believe they put on lug on crooked and now they want to charge us $230.00 to fix!!! Not happy about that!!
11/8/2024
Dina R. VERIFIED CUSTOMER
They didn’t realize I had paid for my oil changes in advance so I had to wait for him to redo the invoice. Then I asked if my tires had been rotated and nobody seemed to know. The tech was at lunch so he had to find someone else and asked him. The paint has already peeled off a door handle and I had to replace it and now my driver’s side mirror is flaking so I had to order that and I still have another door handle that has to be replaced. I called the financial department about my personal taxes and nobody called me back. I will never purchase another Honda. My car has 48,000 miles on it.
11/8/2024
David F. VERIFIED CUSTOMER
Great dealership
11/7/2024
Ernest Y. VERIFIED CUSTOMER
Tyler is a huge asset to the dealership.
11/7/2024
Michael G. VERIFIED CUSTOMER
Courteous, respectful, and efficient!
11/7/2024
John H. VERIFIED CUSTOMER
Randy was polite and made sure he understood my situation with my car. When I come back, he will be my service advisor, which I have never done with any dealership. Thank you.
11/7/2024
Krista Scott. VERIFIED CUSTOMER
Tirek was very helpfu! Had me in and out within 45 minutes!!
11/7/2024
Tom S. VERIFIED CUSTOMER
None
11/7/2024
Sherri H. VERIFIED CUSTOMER
Leigha was a very good person to work with. Need more of her. And I talked to Josh.
11/7/2024
David D. VERIFIED CUSTOMER
Tyler presented himself in a friendly and professional manner. He is an excellent representative of your company’s mission! Will definitely enjoy dealing with him in the future.
11/7/2024
Marty W. VERIFIED CUSTOMER
Tyler went above and beyond the call of duty to make sure my wheelchair adapted van was working perfectly. He's a real conscience young man who cares about his clients.
11/7/2024
Franco P. VERIFIED CUSTOMER
Tyler is the man, thank you!
11/6/2024
Michael F. VERIFIED CUSTOMER
GREAT EXPERIENCE!!
11/6/2024
Lois G. VERIFIED CUSTOMER
Promp courteous service. We trust Leta to keep our Honda running for many years. Peace of mind.
11/6/2024
Jennifer G. VERIFIED CUSTOMER
Suauna was AMAZING. I dealt with her the past two days for my two cars and I will always request her and I will tell people to request her. The manager Kevin did not call me today as promised and when I asked to speak to him he sent Shauna instead and then did not call to follow up as promised. My tires were rated on two days very differently by two different service teams
Last oil change in the summer I ordered a new side mirror. It was NEVER ordered and finally Shauna got it done. We have consistent issues with getting call backs from the manager and have many issues with getting answers to questions from service management.
Shauna is a reason we will be back. Please call me I would like to discuss this. ****-****-xxxx Jennifer