Everything was completed earlier than promised. But the oil change reminder on the windshield was not removed or updated
10/23/2024
UpdatePromise P. VERIFIED CUSTOMER
Best service department ever.
10/23/2024
Debra M. VERIFIED CUSTOMER
Extremely helpful could not had better service. Very impressed. Thank you
10/23/2024
Venkata A. VERIFIED CUSTOMER
Its tooo expensive and the lady who collected the final bill amount is not explaining and her work is very rude, not at all good. 1st time very disappointed with frank leta service.
10/23/2024
Thomas L. VERIFIED CUSTOMER
Dashuna was very friendly and went over my vehicles comprehension and history of vehicle. She went above and beyond keeping me informed. Thanks for having her on your team, Tom
10/23/2024
Joe B. VERIFIED CUSTOMER
Dashuna was helpful and responsive to my many requests for information about the service work needed. She was unnecessarily apologetic for herself but it was kind of her to be sure I wasn't offended.
10/23/2024
Charles A. VERIFIED CUSTOMER
Thank you! I always receive great service from your team! Top notch!
10/23/2024
David A. VERIFIED CUSTOMER
After my CRV had a 30 point inspection, Leigha explained the items that needed attention and offered options I could choose for correction. She arranged for a loner car and the work was completed in a timely manner.
10/23/2024
Patricia M. VERIFIED CUSTOMER
I did not get a free car wash coupon
10/22/2024
Linda L. VERIFIED CUSTOMER
Ms. Young did an excellent job and made my experience with Leta Honda a pleasure. I notice that there are more young ladies in the service department and I have experienced service issues, however I was most pleased with Ms Young. She was personable, friendly and because I have a full head of grey hair, she explained everything to me very completely.
She did a great job.
10/22/2024
Nancy M. VERIFIED CUSTOMER
This was my first service appointment with my new Leta vehicle. Leigha was friendly and helpful, explaining everything. Thanks so much, Leigha!
10/22/2024
Michelle W. VERIFIED CUSTOMER
Always courteous and professional
10/22/2024
Urban M. VERIFIED CUSTOMER
I was disappointed with the fact that it took 2 and a half hours to replace a battery , and that this is the 4th battery that I’ve had for this Odyssey is 6 and a half years. If Honda can’t make a battery that last over 2 years they should get in a different business. And if it is not the battery but a problem with the engine, Frank Leta Honda should have found the problem since they have done all the battery replacements.
10/22/2024
Thomas B. VERIFIED CUSTOMER
Tyler and Emir are the best. The main people that I want to work with on my car.
10/21/2024
Janet M. VERIFIED CUSTOMER
We have always received top quality service! Thanks to Tirek Jackson we KNOW we can depend on that performance again??
10/20/2024
Judy D. VERIFIED CUSTOMER
Shauna Young is an excellent service manager. Leta hires very good people. A pleasure to deal with dealership and Shauna.
10/20/2024
Justin H. VERIFIED CUSTOMER
Dashuna’s service was exemplary.
10/20/2024
Brian A. VERIFIED CUSTOMER
Randy was absolutely FABULOUS! The technician however did not properly install one of my tires. I had to go to a local Car-x and have them clean and then reseal a bead. The passenger rear was leaking.
10/20/2024
Jonathan D. VERIFIED CUSTOMER
Dropped my vehicle off for, wheel repair, brake issue and window tint. Was told my vehicle was ready, paid balance due. Came to pick up vehicle and wheel was not repaired. Was never contacted or told it wasn't repaired. Seems like something big like that should have been communicated
10/20/2024
Chandler B. VERIFIED CUSTOMER
Shauna was very helpful with me today and attentive