Leigha was amazing! She instantly made me feel comfortable! I was nervous with all the moving part as it was my first time at a service center. She introduced herself, listened, and gave me great expectations for the next steps. I will absolutely be back!
10/19/2024
Jimmy D. VERIFIED CUSTOMER
I am being sent invoice and information for someone else. Paperwork for Frank let’s is terrible
10/19/2024
Michael M. VERIFIED CUSTOMER
Everyone was great.
10/19/2024
Mark M. VERIFIED CUSTOMER
We were pleased with the service but we drop off the car at 11am and indicated we needed the car before 3pm. My daughter needed to be at her appointment at 3:45pm. The car was finished around 3:30pm.
10/19/2024
Suzanne H. VERIFIED CUSTOMER
Leigha was great.
The one issue I have it trying to get ahold of someone in the service department and having to go through the call center. They ask a bunch of questions when I would rather just speak to my service advisor.
My only issue.
10/19/2024
Larry And. VERIFIED CUSTOMER
She was very helpful as usual Thank you
10/18/2024
Kathleen R. VERIFIED CUSTOMER
very efficient
10/18/2024
Randall K. VERIFIED CUSTOMER
Leigha is very knowledgeable, caring and efficient. A GREAT representative of Frank Leta Honda.
10/18/2024
Vera E. VERIFIED CUSTOMER
Thank you for your prompt attention to my car service needs today. It brought a smile to my face after a horrible after sale customer service experience with Ryan and Tim. You saved the day.
10/18/2024
Ann R. VERIFIED CUSTOMER
I really appreciate Dashuna. She’s a great communicator! She kept me posted on what my car needed even though I know. I had planned to have my car tuned up in my hometown as they have my history of the services past 8 years.
One suggestion I think is to have a national network so if my car had some services from Indiana and you should have information about my car in your location.
But I’m glad I found you on my iPhone ????
10/18/2024
Paulette T. VERIFIED CUSTOMER
Fast & Friendly Service.
Stevie is such a pleasure and is always patient with my many questions.
10/18/2024
Kelli D. VERIFIED CUSTOMER
I’ve worked with Tim several times. He always exceeds my expectations!
10/18/2024
Lucinda B. VERIFIED CUSTOMER
Tyler was A+!!
10/18/2024
Susan R. VERIFIED CUSTOMER
Tyler is very helpful. He tells me what needs to be done now and in the near future so I can budget to get the work done a little at a time. He is very understanding and doesn't use scare tactics or pressure me to do work immediately.
10/18/2024
Theodore O. VERIFIED CUSTOMER
We are very very happy with the courtesy and quick service today.
We will remain loyal to your dealership.
Thank you for your service.
10/18/2024
Wayde A. VERIFIED CUSTOMER
Leigha was wonderful!
10/18/2024
Tony M. VERIFIED CUSTOMER
Tyler was very knowledgeable, courteous and friendly. Went above and beyond by checking on parts for recall and had work done as promised by time I needed to leave for another appt.
10/18/2024
Donna J. VERIFIED CUSTOMER
Dashuna is very personable, warm and patient. We brought our Acura in for an estimate today and the quote was, to say the least, heart wrenching. My wife and I both are retired but we need transportation due to our 70 year ties to St. Louis county.
Even though we aren’t able to afford the cost of repairs, I left your dealership feeling warm and I felt like I was respected. It’s golden to feel like someone cares.
10/18/2024
Eric N. VERIFIED CUSTOMER
Really happy with the service and my service rep. She handle everything very professional and friendly ! Happy with service today