Fast, courteous and professional service rep and shop. Cannot expect more.
10/9/2024
Lelia B. VERIFIED CUSTOMER
Timothy is amazing
10/9/2024
Gregory C. VERIFIED CUSTOMER
Stevie was excellent today.
10/9/2024
Ruma S. VERIFIED CUSTOMER
Estimate to Replace the Ac discharge hose is more than 1.5 time over other auto repair shop.
I had to ask 3 times to apply 15% off coupon. First he said he has to ask his manager whether it can be applied to labor.At the time of billing, he did not apply and said it clearly says in the exclusion that it can’t be applied to labor/ diagnostics. When I asked him to show where is that written in the email I have, he said it’s in the paper coupon. He finally did it with lot of grunting. Frank Leta has given coupon, I would expect service advisor to accept it with happy face instead of grunting.
10/8/2024
Darrick F. VERIFIED CUSTOMER
Great service, thank you!
10/8/2024
Kathryn N. VERIFIED CUSTOMER
Tim and the check-in woman who helped me when I pulled first pulled in (name??, set up the loaner vehicle) were exceptionally helpful and responsive to my situation.
10/8/2024
Sierra C. VERIFIED CUSTOMER
Took good care of me and my car in a timely manner
10/8/2024
Laurie V. VERIFIED CUSTOMER
Employees and Service is always excellent. They are friendly, helpful, very knowledgeable, and informative.
10/8/2024
David E. VERIFIED CUSTOMER
Leigha was thorough explaining the work done and what was recommended. I will be doing some of those on my next visit!!
10/8/2024
Julie R. VERIFIED CUSTOMER
You refuse to honor your warranty. I set the waiting room for 2 hours for you to tell me what the problem was with my car. I told you what the problem was when I walked in. I've put more mileage on my car for service then I have for everything else all together since I've gotten it. Last time I was there it took you 2 hours to put on three hubcaps. I had to offer to put them on myself to find out my car had been done the whole time. In general your service department ****.. that's his kind as I can be.
10/8/2024
Kathryn F. VERIFIED CUSTOMER
Friendly staff, on time service and car was ready when they said it would be ready.
10/8/2024
Andrew N. VERIFIED CUSTOMER
Thanks a million, Leigha!
10/8/2024
Andrew V. VERIFIED CUSTOMER
Dashuna took great care of me and my vehicle as always!
10/8/2024
Stacy Y. VERIFIED CUSTOMER
Always great service
10/6/2024
Lee G. VERIFIED CUSTOMER
Thank you for your service!
10/6/2024
Denise R. VERIFIED CUSTOMER
We have been very impressed with Frank Leta Honda. Stevie has been wonderful and we appreciate that your mechanics can still fix our 1996 Honda.
10/6/2024
Kimberly L. VERIFIED CUSTOMER
Stevie was very friendly, helpful, and got me in and out of my service appointment very quickly.